An Experience To Remember! - My best friend & I are travel agents who seek the best activities and excursions for our clients and this experience was nothing less than AMAZING! Chris was super helpful & everything was so fun! It was my first time doing Dunebuggys but it was my favorite! Everyone was really nice & the views during the zipline were sooo beautiful! We can’t wait to come back and visit! Book this activity ASAP! & if you want someone to plan your trip for you or help with your itinerary, contact Kencations Travel Agency!

Great experience - Juan was a great tour guide and the activities were amazing! They did a great job in ensuring we enjoyed ourselves

Well worth every minute - Our tour guides were extremely helpful and kind, made sure each step of the way we knew what we were doing/where we were going and just made us feel overall safe and not to forget we have such an amazing time!! Highly recommend

Great Tour! - This tour was AMAZING!! Chris and his team were very accommodating and exceeded our expectations! The tour was well worth the costs. We have been in other countries and paid 3x the price for a similar experience. Looking forward to coming back with more friends and family to experience!

Amazing day on the island - Chris showed us an amazing day around the island! We had so much fun on our tours and exploring the local area. VIP service he definitely goes above and beyond. Highly recommend

Great time and staff were great! - I did the five tours in 1 on Nov 14th and had a fantastic time. Our tour guide picked us up from the hotel and started the city tour 1st. It was raining, and I didn't have the opportunity to go to the local market. However, the buggy and zipline were a lot of fun, too. I strongly recommend bringing water shoes if you get on the buggy. My sneakers got wet from the ride, making them smell bad. Overall, I had a great experience, and everyone was terrific people.,

The activity is very good... - The activity is very good and an all day adventure. You experience a variety of things. The city tour is very educational, the church is beautiful and fantastic.We are a family of four and we were fortunate to have our own tour guide and driver. Both very knowledgeable. We felt safe and we were able to take our time.

Poor Planned Tour - The trip did not go as planned. Let me start by saying the tour operators were great. The driver and tour guide was awesome. However, we did not get to do the five things as planned and paid. Horseback riding was a muddy mess. The horses were not trained and I’m not sure you can call that a ride. They literally held the reins of the horses, trekked us through 5 inches of mud for about 15 minutes and called that a ride. No one on the trip was impressed. We were supposed to go leave there and go for a “city tour” and lunch. We were told when we loaded in the van there was a change in plans that we were now headed to ziplining and buggy riding. This is where things turned bad. We got there and had about 30-45 minutes of down town. We sat doing nothing waiting on another group to finish. Then when we finally got our turn and finished. The workers had to take the other groups horseback riding and buggy riding so we waited another 45 minutes or more. I asked our tour guide why were there groups that came AFTER us taken on their experiences store is and the most I got was we all had different tours. Finally our turn for the buggy and we were told since we had to wait we would be given more time. But that didn’t happen. We had about 15-20 minutes on the buggy’s and that’s it!! Totally not worth TWO HOURS of doing nothing! Finally lunch time and that was nice. After that NO CITY TOUR. We were taken to see the outside of a church and that’s it! We did t do the Eco Farm and we didn’t get to see a typical Dominican family life/culture as told because it had gotten so late. I have three stars because we did enjoy the zip lines and the few minutes on buggy’s well as the good. This was totally not worth the amount of money I paid.

0 star. I got... - 0 star. I got confirmation email and they told me the pick up time will be 725 and our drive name is Mr. Javier and his contact information is 8498633033. we started to wait from 7:15 am and until 817 am. there is no show of Javier. I tried to call and text him and there is no response for whatsoever. I sent message to tour operator at 8 17 am. they finally reponsed at 4 pm and apologize for no show. they offered to reschedule for next day. we have to leave Punta Cana and there is no time to do it. Viator has great customer service and give us refund. the caribbean tour service also agree to refund. that was our experience. wish you guys have better luck

Scammed out of money - This review disheartened me to write. But, if it’ll save other tourists from the experience we had, it’s worth it. I’d like to start out by saying I have been on many many excursions and tours throughout all of my travels around the world. Some with large groups and some just my friend and I. Nevertheless, every time I went on one, the person who picked us up did so in a car, van or bus with some sort of decal or branding signifying they were indeed the accredited tour we booked. Most times, they would even wear a shirt or hat with company branding. Not this time. As we walking out of our hotel area looking for our “tour” we were met with a man and his small, personal, red car. There were excursion buses and vans all around and something in my gut didn’t feel right. So I asked “are you taking us to a location with a bigger bus and we’re meeting the group?”, which has happened before to me. To which he said “this is it! You get a private tour today”. My boyfriend who has never gone on an organized excursion thought it was great. But I didn’t feel 100% comfortable. To back up for a second, we paid $260 total for an excursion that took us to do 5 different experiences. As the day went on, I started to relax a bit more as we got to know the driver (who says he is the owners son) and he kept calling us family (yuck). It wasn’t until the second to last excursion when I noticed he started to drink mamajuana freely. As if he wasn’t working. I don’t know if this is a cultural thing or if he just didn’t care. But, by the end of the tour when he went to drop us off, he was visually not as “put together” as the beginning of the tour. We still tipped generously since he took us all over the place and overall, we did have a nice time. Minus a few red flags. He mentioned over and over how he wanted to “hang out” again at no cost to us the next day or before we left to go fishing. We didn’t give it a second thought until we were on the beach we were staying at and sourcing prices to go snorkeling. At that very moment, he messaged us. And we thought “oh. Maybe he has a tour since we already went out with him”. We asked him and he assured us that he did. We once again exit our hotel and look for the small red car. While I was still not comfortable 100% with this, we had just gone out two days before and maybe this was just the norm here, right? Wrong. As soon as we entered his car you felt a sense of dread and like something wasn’t right. We asked if everything was ok and he immediately said “family, I have a big favor to ask you. I need $100. I can even go to my house and get you my laptop to hold until I bring you the money tomorrow morning.” Here we are, in a foreign country, with little to no cell service in a local man’s car and we had no choice. We tried to say we didn’t have money but then he said we can Zelle his brother. When we said we didn’t have service he was quick to turn his hotspot on for us to be able to send it. We don’t know this man at all. I felt the only safe option was to send the money seeing as what else could we have done?! Thankfully we are ok. And back home in the states. But he has promised over and over “I’ll talk to my brother. I’ll talk to my client. I’ll send the money in 20 minutes. I’ll send the money in an hour” and now it’s been 6 days. We know we won’t get our money back. And at the end of the day, this isn’t even about money anymore. This is about a scam, warning others and principle. He got $100 or DOP 6,020. I warned him I would write this review if he didn’t pay us back and he begged me not to. Obsessively video calling, texting and voice noting us telling us he was sending the money soon. Luckily and thankfully we are safe. And with this we will warn everyone against going on their tour and being scammed out of your hard earned money. There were lots of tour options to book from. DO NOT BOOK CARIBBEAN TOUR SERVICE!