We contact the passenger through any available type of communication to confirm their booking details, if necessary we can adjust the pick-up time and location at the customer’s request.
We make sure that the driver will have enough time to arrive at the time set to pick up the client.
We are sending you the driver’s details and phone number to make sure you can contact them at any time if necessary.
When picking up from the Heathrow Airport or Gatwick Airport, the driver will wait for the passenger in the arrivals area with his name written on the name board.
The driver will be in contact with the customer and will inform them exactly what time he will arrive at the pick-up location.
When the driver meets the passenger, he will help him with the luggage, when picking it up to the car, as well as at the destination by unloading it from the car.
At the end of the trip, the driver will thank you for choosing to travel with us with a huge smile.
Points of Interest
- Horley
- Private transportation
- Bottled water
- Free extra pick-up waiting time up to 75 minutes
- In-vehicle air conditioning
- Airport and departure taxes
- Extra pick-up waiting time from 75 min to 90 min - £10
- Extra pick-up waiting time up to 105 min - £20
- Extra pick-up waiting time up to 120 min - £30
Our airport transfer services are designed to take the hassle out of traveling. We understand that airport transfers can be stressful, so we aim to make your journey as smooth and comfortable as possible.
Our experienced drivers will pick you up from your doorstep and take you to the airport in plenty of time for your flight.
We monitor your flight to ensure that we are always on time, even if your flight is delayed.
For a full refund, cancel at least 24 hours before the scheduled departure time.
