Fast and easy booking ahead - Very straight forward no problems at all Little confusion at the beginning because didn't have a name for the taxi company but all sorted in the end

Great experience - Easy to book transfers...driver and airport personnel were so helpful and friendly with smiling faces

Clean car - His car was extremely clean so clean he wouldn’t allow us to sip our water after a 4 hour plane ride! Got us to the hotel safely so it wasn’t so bad.

Transfer from Rose Hall Beach Hotel to Montego Bay airport with baby seat - We booked this transfer from Iberostar Rose Hall Beach Hotel because we needed a large vehicle that could hold 4 adults and a baby in a rear facing baby seat and 10 pieces of luggage (including pack and play and stroller) plus 2 large purses and 2 nap sacks. We booked pick up for noon. All of the above was confirmed via email and phone call upon booking. They called us at the resort the day before to confirm. They had us booked for 1 pm pick up. We told them we wanted a pick up at 12 noon and confirmed the size of the vehicle with rear facing baby seat. The van did not arrive at noon; I called them, they had us for 1 pm, I confirmed we needed noon and we were now late. The van arrived at 12:40 pm; it was large enough but the baby seat was front facing. We made it to the airport in time for our flight.

Late…lack of communication - Lack of communication….had to call n wait for the ride at airport….then never got the pickup confirmation even after 24 hours prior to departure….called multiple times and no answer.