Delighted by vehicle, driver, timings a d recommendations at istanbul city tour - Excellent vehicle and driver and good recommendations by driver and perfect timings for drop and pick up. Professional service by Hakki

Wonderfull City Tour - After using it for airport transfer during our trip to Istanbul, we took a city tour on another day, a very luxurious vehicle came to pick us up and we had an 8-hour trip. We communicated with our driver by sending a message on WhatsApp, he took us to the places we wanted and we determined the waiting time ourselves. We had a great day, we went shopping and visited historical places.

Shop and Historical city tour - It was a very nice Istanbul tour. We visited historical places and our driver helped us a lot. There are excellent places for shopping and thanks also to the manager who helped us with whats

Reliable and Secure - Great service. Easy and prompt. The car promised was delivered. The driver didn’t speak English well (or at all) but we managed to communicate. Overall, I recommend.

Very good - Very good service! The service was at time, safe and clean. I use many times in the last month and we were satisfied with the service.

Minivan review - Drivers were punctual and friendly. Great mini van on both trips both vehicles were comfortable. We felt safe travelling with this company who kept us updated about the transfers during our trip.

From and to Istanbul airport - I booked Mercedes extra long 2022 from airport to hotel and return back to airport, the van that picked up from airport was according to what I booked, but I was supervised that the van that picked up me from the hotel to the airport was not Mercedes , I think Volkswagen, and second was no airconditining in the back seats , which was very inconvenient, and the driver tried his best my keeping the air condition infront seats to the maximum, but still in a very hot day in Istanbul and was mid of the day it was very uncomfortable feeling. I was not having time to argue with the company owner regard the issue to not miss my flight but I have to consider again the company when booking for vehicle to transfer to and from airport.

NOT ALL IT WAS CRACKED UP TO BE! - The tour was disappointing to say the least. It started with an almost 45 minute delay in picking us up. We had been in consistent contact with the tour operator from the beginning. On the day we were to meet the guide, I took a picture as requested of where we would be waiting, which was just outside the terminal where EVERY OTHER guide was waiting with a sign in hand of the names of the groups they were picking up...ours was no where to be found. Then we were told that he was late due to traffic (again, other tour guides were waiting for their folks). Then all of a sudden after a constant back and forth, we were told to exit the area we were in and go to the street exit to meet him. We were also told that he did not speak English well, which at first was no big deal. Other areas of Europe we had no issue with communication with our guides. So, we went to the street and waited and finally the guide showed to pick us up. We were already frustrated beyond what you could imagine. We got into the van (truly not luxury as described, but it was "ok) and we set off to our tour. This is when communication was very difficult and we resulted to Google Translate to help. We arrived in Istanbul during Eid al-Adha...when I tell you that the traffic was unbearable and the number of people in and around the streets was unfathomable...I am not joking. Basically- we went no where and sat in traffic for what seemed an eternity. The driver did stop at the Blue Mosque, we got out of the van, wound our way through thousands of people, dodged traffic, walked around the outside, bought a piece of street corn and that was about it. We got back in the van and pretty much demanded to be taken to a restaurant to eat as we were so frustrated. The driver took us to a restaurant under the bridge. While the food was good, it was clear that this was a restaurant that is a "you scratch my back and I will scratch your back" kind of set up with the tour operator. We were a group of 5 and lunch was- $500 US DOLLARS. Truly the most expensive meal we had in our 14 day vacation. Basically, this was not much of a tour, and we arrived back at the ship frustrated and sad that we literally saw nothing of the city. In hindsight we should have booked a tour with the Cruise line as our other family we were with did, and had a marvelous time. Lesson learned.

Not value for money - I had booked a VIP mini van. There was nothing VIP in that except for its cost. We were waiting for 30 mins for our vehicle to come. The car smelled full of smoke.

VERY DISSATISFIED - We were expecting an English speaking driver and guide who would drive around city pointing out places of interest and take us to market returning to pick us up to return us to our hotel. Driver did not speak English. He drove fast stopped in middle of road construction broken sidewalks and pointed to right and said "Market here eleven." We only had a few hours to explore your city but we saw nothing. We would appreciate a refund. This is not what we were expecting. A taxi would have been less expensive. Thank you for your attention. Jean Benfanti