An incredible experience - The tour guide Sylvia was so knowledgeable. She guided us through the vatican museums perfectly, giving us the perfect amount of historical information needed to understand what we were seeing. Would do it again. The Sistine Chapel truly amazing.

Awesome Time with Ricardo in Rome... - We booked with Roma eTours thru Viator because we didnt want to get gouged by our cruise line. We are SO happy we did. Ricardo was waiting for us at the pier, and we were pleasantly surprised that the tour was just our family. Ricardo was pleasant, spoke great English, and was really informative without being too talkative. We drove the 60 minutes from the port of Civitavecchia to Rome where Ricardo dropped us off in Vatican City. He made it a point to connect us with our tour guide, who took us through the Vatican Museum....Yes, we skipped the line, which was massive. That alone saved us an hour or two of waiting. The tour guide was competent and pleasant. After getting thru the museum, we ended up appreciating all of the glory of the Sistine Chapel and St. Peter's Basilica. At that point the tour ended. But we found our way to the roof of the Vatican where we got away from the crowds and had a cappuccino while enjoying a spectacular view of Rome. Easily the best 8 Euros ever spent to get to the roof. After finishing at St. Peter's, we had a lovely lunch before Ricardo picked us up. But instead of taking us straight to the pier, he found a place in the Roman hills where we were able to take beautiful family pictures. He didnt need to do that. After a few minutes, we got back into the minivan and arrived at the ship. This was a fantastic tour. Ricardo was a great guide. And I felt like the money we paid was well worth the experience. Strong recommendation.

Very disappointed! - I never received the message from the tour operator about change of pickup because I’m on a cruise ship and internet was not working. We arrived at the pickup time in plenty of time but either the driver left without us or didn’t show up. We missed our excursion. I tried to call the local tour operator with no success. I did receive a phone call from the driver and I spoke to him but was unable to determine what happened. We had to make other arrangements to get to the Vatican and had to purchase tickets. I’m very unhappy with my the service.

Terrible experience! - I’m very angry about my experience. I never received the message from the tour operator about the pickup time change because I’m on a cruise ship and internet wasn’t working. We did arrive in plenty of time for the pickup but the driver either didn’t wait or look for us. I’m not sure if he showed up. We waited more than a half an hour. We had to make other arrangements to get to the Vatican and pay for that and the tickets. We paid 776.00 for our tour with Viator. I’m very unhappy!

Tour operator was not at... - Tour operator was not at the appointed place leaving us without guidance in a country where we did not speak the La Gaige.