Jun 16, 2023
Pure fun - Well organized tours. Had fun staying in desert camp. Dinner / breakfast and lunch was provided. Jeep safari was lots of fun
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Jan 4, 2023
Great time - Every aspect of the trip went smoothly.
The guides adjusted to weather conditions during the trip and we managed to maximize our time in Jordan accordingly and have a great time.
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Aug 20, 2023
Good experience but the tour could be improved - - Pick up: very bad, the driver doesn’t speak English , very aggressive talking to us, confusing us , almost loose the bus and the driving very dangerous, with the phone while driving …
- Crossing the border: very well organize , easy , nothing to improve
- The guide: he knows well about the history of the places but he wasn’t so correct responding our questions. But in general not bad.
- Áqaba: a waste of time to visit the port, where we did nothing but standing on the hit. The options proposed there, not interesting at all… not happy about this Áqaba stop.
- Wadi Rum: excellent! Amazing experience with the cars and the camp.
- First day in Petra: the excursion should start earlier, it’s August, the hit was horrible and could be sorted leaving the camp at 6;:30/7:00 instead of 9:15 in the morning… The restaurant, SandStone was not nice and they took advantage of the drinks. No dessert included. Not happy about it.
- Second Day in Petra: Again we should have started earlier, not at almost 9 again, with the hit…
- Back to Israel: again the driver didn’t speak any English and his drive was terrible! Everyone awake, we couldn’t sleep because of the way he was speeding, overtaking cars in continued lines, taking the corners in such a speed that we had to tell him in a few times to slow down … the worst worst experience in a bus ever, we almost had an accident.
- Comunication with the travel agency: lack of assistance regarding the info about the money to pay the border. For example , we lost an afternoon looking for dollars to pay the visa and border taxes when it was posible to be payed by card, easy!
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Aug 13, 2023
Excellent trip and worth the money, but the ride back was a bit rough - Generally a good experience. I recommend the 2-day trip over the 1-day trip, because you really won't have enough time to see everything with the 1-day. The first day was guided and the second day was self-guided. I appreciated both days — Kareem was an excellent tour guide, and I also liked having the second day to walk around and explore on my own. They put us up in a nice hotel with decent food and service, so no complaints there.
There was a bit of a problem with the bus on the way back. The AC broke on the bus from Petra to the border crossing, which made for a hot, uncomfortable ride. Also, after departing from the border crossing and setting out for Jerusalem, they drove about an hour before stopping for a bathroom break, which wasn't wonderful. But I guess this is the sort of thing that happens when you travel. No trip is 100% perfect or trouble-free.
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Jun 26, 2023
Fantastic - actually, it should be 4.9.
Over all it was excellent but there were a few things that bothered us.
It wasn't clear that the morning in Aqaba would cost extra. We thought it would be "regular" sightseeing. The private beach was very nice though. It also wasn't clear to all to bring a bathing suit.
The other things that detracted were lack of USB on the bus in Jordan and that the electric outlets at the camp were unusable. The pattern of the socket was neither Israeli style nor US or European style.
Also having to pay for drinks just didn't feel right.
On the plus side, the guide was superb. The organization was to a tee. And the bus drivers were excellent.
Review provided by Tripadvisor
Jul 2, 2023
Look for another tour company - The bad: The bus drivers in Israel were insane. The one on the way back drove erratically, didn't tell us how long of a break we had at the rest stop (it was just when he was done eating and then blew on the horn to call everyone back to the bus) and didn't make the second required stop (they're supposed to stop every 1.5 hours).
The tour guide was told by the company to try to sell us on a bunch of extra activities, which they clearly were just getting a cut of. It wasted a lot of time for all of us to eventually say that we weren't interested in a boat ride.
The tour guide gave us a good tour leading up to the Treasury, but then left us to navigate the rest on our own. I thought it would be a full day tour of all of the other many sites in Petra.
The good: Nice accomodations and food at the camp. The tour guide was knowledgeable. Nice to do the ride in the jeeps. Enjoyed swimming in the red sea, which was an extra activity. The bus driver in Jordan was very good. The people who guided you across the border were helpful.
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Jan 3, 2023
Disjointed but worth it, if you can be flexibile - This review is specifically for the bus, immigration, and logistics aspect of the "Petra from Israel" two day tour through TouristIsrael.com. Trip taken in December, 2022.
The Petra Archeological Park (PAP) itself is beautiful, and well-worth two days of exploration to see the sites and appreciate the history. Petra an amazing place to visit.
It's important to understand that this two day trip from Israel makes sense if you are already in Israel and want to see Petra in a few days. Other options for exploring Petra include flying directly to Aman, etc.
This is a very long trip, (12+ hours from Tel Aviv or Jerusalem until you actually enter the PAP), so doing it in one day would be very tiring.
All of the staff, drivers, and guides are very nice, but in my experience, there was a big disconnect as they pass you along from stage to stage. Each staff member understands their part in the process, but not necessarily what is coming next, or the big picture. If you are someone who wants all the details to be fully known in advance, and does not have much flexibility, it will feel very uncertain and anxiety-producing. If you can go with the flow, it all works out (at least it did in my case.)
Here was my experience:
Day 1-
3.00 a.m bus pick-up in Jerusalem at David Citadel Hotel.
3:15 departed hotel. Bus ride south to Eilat for several hours, with two rest stops at 4 a.m. and 6 a.m. for bathroom and to purchase snacks, drinks. Bus driver was very nice, but did not speak English.
8 a.m. Arrived Yitzhak Rabin Crossing in Eilat. Aaron got on the bus and explained the process and paperwork for leaving Israel.
In reality, some steps were quite different than what Tourist Israel emails had said. example: Joran Visa QR code was not needed. Israel departure paperwork could be purchased by credit card or cash. (Email said that only cash would be expected.)
Aaron explained how to walk across border through security, etc. to Jordan side and to wait for Ramsey, the Jordian guide on the other side. For 1+ hour, Ramsey was nowhere to be found, which made 25 people very anxious to be waiting in "no man's land," outside of Israel, but not yet "in" Jordan. Eventually Ramsey appeared and helped us clear immigration, and by 9:45 local time, we were boarding buses on the Jordan side.
Jordanian guide Methkul (sorry if mispelled) boarded the bus, and was an EXCELLENT guide. Very knowledgeable, engaging, funny, and informative. His English skills were perfect.
One stop for bathroom and food on the Jordan side at about noon.
2 p.m. finally arrived PAP.
2 - 4:30 Explored the Treasury (most famous site in Petra) and had a little time to walk around.
Buffet dinner at local restaurant, "Sandstone," and then those who were on the single day tour boarded the bus for another 10-12 hours back to Israel.
Strongly recommend staying one night, so you can explore Petra a second day, rather than just 3 hours on a single day tour...
The tour staff did not seem to know until the last minute what hotel they had booked me into, but eventually they informed me.
Day Two
Day two of Petra allowed more time to explore on own through 5 p.m., with a similar ~10 hour bus trip to Eilat, border crossing, and return to Jerusalem.
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Mar 30, 2023
Disappointed Tour - The communication prior to boarding the bus in Jerusalem was good. Once we boarded the bus, the communication was very poor. The bus broke down at one of the rest stops in Israel. The passengers were not notified on why we were just sitting there. This caused us to be very late to Petra. Once at Petra, our guide lost an entrance ticket and questioned everyone numerous times to see if we had the lost ticket. This caused another delay in seeing Petra. The guide sent us on our own to explore Petra! We paid for a guided tour but did not receive any explanation of what we were seeing. My friends and I were uncomfortable with how we were transferred to our hotel for the night (luggage thrown in the back of a pick-up truck while we took two separate taxis. The hotel was fine, and the breakfast buffet was fine. The bus ride back to Jerusalem was delayed while we waited for another group of people to get to the bus. The bus driver in Israel (the same guy both ways) was adequate but drove extremely slow. (So slow at times that other tour busses and a loaded heavy equipment flatbed truck passed us!)
Review provided by Tripadvisor
Apr 23, 2023
The worst company - The Jordanian guide was great as was the Jordanian bus driver. On the Israeli side communication was non existent we had no idea where we were or what we were doing and relied on one of the passengers to translate for us at the border. We spent hours driving to drop other people off at their overnight camp so that our day in Petra was reduced to four hours. With a little thought and a whole heap of better communication this could work but this company is dreadful. The driver was half an hour late. We were left at the Israeli border on the way home for 45 minutes with no communication. We were nearly separated as a group by the bus driver between two buses. It was farcical. Go on the trip just don’t go with these guys. Drive to Eilat and get a trip to Petra that doesn’t involve money saving scams
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Jan 17, 2023
terrible tour operator - we had to be a maximum of 25 people we were 60! In petra we could not see anything! don't trust them they are scammers
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