Wonderful. - Sally's hysterical sense of humors and appreciation of Juneau. We enjoyed every minute and appreciated her taking our pics.

Great weather, great pictures. - I got excellent pictures of Mandenhall glacier. Our tour guide, Mr. Ed, has a good sense of humor and made the tour very enjoyable.

Wonderful Experience - Sally did wonderful job showing the city and explaining everything about the history of the city. I recommend this for sure.

Juneau Tour - Great tour and tour guide. Nice 1.5 hour trip all around the Juneau area. Agreat way to start or finish your trip.

Family trip - Was a good way to see the city without having to walk. Driver was very informative. We had a good time

Could have been better. - Our tour guide with M&M, Sally, was very personable, but didn't quite stick with the program. The description I read on Viator included at least a glimpse of the Mendenhall glacier, but once on board we were told the city tour or the glacier, but no time for both. The majority voted for the glacier, us included. She also talked more politics than Juneau information, which was disappointing. We've been to Juneau before, but our family was with us for their first time. I was really hoping for better.

Be wary of your tour guide - Our driver and tour guide Sally was completely unprofessional and overly friendly to the point of being just plain odd. While she did point out some sights of Juneau, she knew little about them. I do however now know she’s divorced, looking for a man, has a condo and car free from her employer, got her job via the internet, is a resident of Ecuador, would like to be left money and doesn’t stop at all stop signs. I was shown what she described an ugly apartment building and a hoarder house. She mentioned discussed former president Trump as well and asked who of us were voting for him in the upcoming election. At the end of the tour it was a requirement to hug her. That was just odd. I met you 90 minutes ago.Furthermore, the viator ad mentions fees for parks. There were no fees for any of these parks. This was in no way worth $100.00+.

Overly friendly - Our tour guide Sally was overly friendly and shared irrelevant personal information about herself, criticism about home’s dilapidated condition and inquiring about who was voting for former president Trump. I paid for a tour of Juneau and although we did receive that there was a lot of commentary about her lack of funds and that she has a free condo with her job and inquiring about other passengers leaving her money upon their death-in jest. Sally’s over friendliness continued even at the end where each passenger was required to hug her.

Bizarre—Not in a Good Way - The whole excursion was a little strange. While our driver was a pleasant and engaging person, she was NOT local and had exceptionally limited knowledge about Juneau basics. Sally explained that she had applied for this job online and the tour company provided a car and a condo across the river. When members of the tour asked questions, she rarely knew the answers and generally responded with reminders that she was not an Alaskan, had been there for less than 2 months, and wouldn’t know. For some reason, we rode up through a neighborhood on the mountain side over Juneau to look at a hoarder’s house and another with a tumble down porch and were offered opportunities to stop and photograph them. As we returned to the city, a man with dementia and his wife asked to be let off at a random corner, and they walked away with the wife crying while our guide pointed out some city flower arrangements. We did not cross the bridge to Douglas or visit the park to view Juneau. The scenic stop to view Mendenhall Glacier was gorgeous. We stopped to view a whale sculpture and take photos, but were told things were running behind, so we might not be able to leave the van. We did get out, and when we returned the van was completely full because the driver offered some hitch hikers a ride back to the city. I’m quite perplexed about the whole thing. Sally is a lovely person, but s local tour guide she is not. We learned more about Sally than about Juneau. Given our bizarre experience, I really can’t recommend this tour.

Avoid this tour - The tour guide was Sally, a 74 year old woman. She was totally unprepared as her microphone was dead. We could not hear her.She was not very knowledgeable about Juneau. This was a total waist of my money.