Please pick a different company - I’m surprised Viator would have such a place on their site. There is no store front. It’s out of some random guys truck in a random parking lot. . It was super shady. They helped load the kayak after waiting 1/2 hour due to others needing help. They give you directions where to park and launch but good luck. Approx 20 parking spaces for not only this company, but 10 other competitors. So I had to park 1.5 miles away, and jog back. When I got back to rando’s parkinglot and enquired about this issue the random truck guy said yeah we know. It’s as if they set you up for failure and a miserable day. Please pick another company. We did this same kayak trip with a different company that dropped you off and loaded and unloaded all the kayaks for you, and it was so awesome we wanted to do it again. Tried to save a bit of money since we felt we didn’t need a guide this time. Horrible customer service, horrible experience and literally ruined our day. Beware and reserve at your own risk. You’ve been warned.