Private Mount Batur, volcanic rocks, rice fields & waterfalls - From start to finish, this trip was awesome. Company confirmed hotel pick up time and drivers name. Moyo and Wayan were at the hotel on time with actually a little extra time to spare and were patient enough to wait for us. The early morning drive was smooth and effortless which made the journey enjoyable. Moyo was polite and friendly as well as professional at all times, a fantastic photographer and wealth of knowledge too. Through conversation, he found out my love for oil paintings and managed to add a painting shop visit which I am now a happy owner of one beautiful art piece. Good day was our next awesome driver who got us to the top of the mountain in record time and safely. He was also a pro at taking photos. All 3 guys were amazing and really went above and beyond to make this a memorable experience for my mum and I. Thank you again guys :)

Memorable sunrise and morning itinerary - It was a very good itinerary of 3 place visits in an area in Ubud. Pick up at 2:30am from hotel was on time and Driver Nyoman was courteous to inform when he arrived. The night before, tour agency has informed us the Driver’s contacts for assurance. Drive was smooth and we managed to reach base of Mount Batur at 4:30am for Jeep to arrive and hop on up to sunrise spot. The Jeep Driver Ketut was also friendly and look out for us, offering drink orders and recommending good photo taking spots. He was a good photographer too, helped us with some nice family shots. While the whole trip was expected to take 12 hours, we skipped the spring visit to just having breakfast and head back to hotel earlier due to an existing appointment. Despite the last minute change, Driver Nyoman was accomodative and made arrangements to inform the restaurant of our earlier arrival. We thank the tour agency for the good itinerary and service. Recommended acitivity for families or friend groups.

Everything promised with professionalism and friendliness - Everything about this tour was spot on and true to their promises. We were one of the first on the volcano peak which allowed us to snuggle down under blankets before the sun began to rise while others only reached the peak while the sunrise had started as we were given a ride to the actual start of the volcano trek rather than at the parking lot which added 1 1/2 hours of walking. The hot springs were perfect with our driver Kodek waiting patiently for us without any sense of hurry. Coffee plantation was beautifully made and well presented with a few photo opportunities and the swing was incredible with us only waiting a short time and a full harness experience swing. Thank you to all who made our day amazing :)

Disappointed! - Disappointing experience. The drivers who picked us up did not know where we were to meet the 4x4 drivers so we were asked to wait in a secluded area which was rather frightening for 2 young females. We felt unsafe as we were surrounded by other men in the middle of the night. Once we finally reached the jeep our driver did not say a single word. We were not given any information regarding the volcano and the surrounding areas. He just drove in silence the whole way with zero interaction. The hot springs was pleasant but it felt dirty as there was many big flies who would not leave anyone alone. The number of people having to flick them away. The breakfast was Disappointing, we were not able to eat any of it as it was not to our taste.