Auschwitz & Birkenau Guided Tour

Experience a guided tour of Auschwitz and Birkenau with a limited group of 15 visitors. Explore the haunting remains of the former Nazi concentration camp and pay tribute to the millions who lost their lives during World War II.

Duration: 7 hours
Cancellation: 24 hours
Highlights
  • Krakow - Your tour begins with transportation from Krakow (hotel you specified or a meeting point you choose from). Auschwitz-Birkenau Museum is located in the town Oswiecim, about 1h15min in one way (65km). Every driver we cooperate with has all required by EU permissions for passenger transport. An English speaking and friendly leader of the…
What's Included
  • Headsets to hear the guide clearly - Professional assistance in case of any issue - Round-trip transportation from and to Krakow by air-conditioned vehicle (van or mini-bus) - Licensed, English speaking local guide (up to 15 visitors) - Highly qualified, helpful and friendly customer service - Entry fees (Auschwitz I & Auschwitz II Birkenau),…
What's Not Included
  • Food and drinks
  • Toilet
  • departure time may be changed due to schedule at the Auschwitz Museum
Additional Information

Slash visitor volumes by 50% (15 as opposed to 30) in comparison to a typical tour. Opt for tranquility without throngs of tourists in your group. Embark on a journey to the UNESCO World Heritage Site, previously a Nazi detention camp - Auschwitz-Birkenau, which was the death ground for over a million Jews and other captives during the Second World War….

Location
Krakow
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(311 Ratings)
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Ron_v
Sep 18, 2024
A Great Value for an Unforgettable Experience - Everything! Our Driver was prompt, knowledgeable and personable. He made sure we were connected with the on site Guide, reconnected with us at the break and was there at the end to bring us back to the Hotel. Our Guide was super knowledgeable, patient to answer questions and covered everything at a very nice pace. Our Tour started when Auschwitz opened. We found that preferable to get ahead of the crowds and avoid being at Birkenau (mostly open) in the heat of the day.
Review provided by Viator
Victoriaeightyfive
Sep 18, 2024
Unmissable experience - Our trip was well organised with excellent communication via WhatsApp leading up to the date of our booking. Our driver Norbert was super friendly and knowledgeable. It was great chatting with him on the drive there and back. He made sure everyone was well informed and looked after. He ran a well oiled and tight ship! While we were at the museum our guide, Damien, was excellent and guided us smoothly through all the exhibits and point of interest. He was also very friendly and approachable and happy to answer questions from the group. I highly recommend booking this particular trip with Hello Cracow - the group was small as advertised and they made everything so easy. Due to the sheer number of groups, there isn’t much extra time to pause and reflect and naturally some parts were missed. We were there several hours but could have stayed longer to see more. You can of course visit without a group and guide and take things in at your own pace but I think you would miss out on all the information and insight a guide provides on an organised tour such as this one. I highly recommend booking with Hello Cracow. Thank you to both Norbert and Damien!
Review provided by Tripadvisor
James_d
Sep 17, 2024
Very professional company - Our driver was excellent, very professional and our minivan was very comfortable. We only had four in our van and were included into a larger group on arrival at Auschwitz-Birkenau. The driver had our tickets organised and entry was hassle free. The tour guide was excellent. Communication before hand was very clear.
Review provided by Viator
Johnlo5958uv
Sep 10, 2024
Excellent organisation and communication - Would not hesitate to recommend Hello Cracow as tour organisers. Communication pre-tour was excellent, conducted via Whatsapp, meeting times were confirmed well in advance, additional services were offered but never pushy, our guide arrived on time and had excellent English. There are numerous tour operators offers similar packages bit I can only praise the service offered by this provider. They also arranged an airport transfer which was well priced, professional and equally well organised.
Review provided by Tripadvisor
Lamin
Aug 29, 2024
Let's be going on a Safari. - A very beautiful nature visiting, sport a lot an alot more in these safari Well,do try then you most know the proof of the pudding is in the eating '.Let us make is possible as soon!
Review provided by Tripadvisor
X6171xojanetp
Aug 26, 2024
Emotionally very touching place that everyone should deal with - Our tour guide was very sensitive and told us many informative facts about the history of the two places. The round trip went great.
Review provided by Tripadvisor
Steven_s
Aug 13, 2024
Well orchestrated visit, good van and excellent driver - Excellent driver and I really appreciated how the group experience made the lines entering Auschwitz go very quickly for us. Visiting a camp like this is an emotional experience but it was presented very well and the horrors were indicated strongly but not too intensely. It is crowded but that's the nature of the site and the season.
Review provided by Viator
Ablourenco
Aug 10, 2024
Could be better - We did not like little time available for: - a sucked lunch and with the opportunity to go to the toilet (between the 2 visits there were 12 minutes...that would be the minimum time I would spend to be in the queue of the female toilet...) - enjoy independently of details that we were interested in doing, for example, visit the convenience shops in Birknau. The feeling we got was that there was an urgent need to dispatch the service.
Review provided by Tripadvisor
Ccc
Aug 9, 2024
Booked this tour, paid this price, did not get hotel pickup - 2nd time to Auschwitz, it is a place you must visit if you come to Krakow, but not with this company. Their ‘guide’ only gets you to the entrance where you pickup an official guide. Our Cracow guide gave little information about how the day would be run, either before or during our time with her. It didn’t seem good service at all, between paying for pickup and not getting it, and all the lack of coordination. Suggest you buy tickets directly and take an Uber or train.
Review provided by Tripadvisor
Memyselfandi12023
Sep 20, 2024
Horrendous company to deal with - ruined my holiday - Avoid this company!! They will lie to you and avoid you when things go wrong. When I booked this trip I made sure that the pick up time would not change from 9am to 6:00 a.m. as I couldn't make that time and had read that they sometimes did this. I was told it was confirmed that it would definitely be around 9a.m. But the night before they changed it to 6:00 a.m. I told them I could not make this time. They refused to allow me to cancel, they refused to answer WhatsApp messages, text messages, email or even pick up the phone. I had to threaten to involve the police with them and then they finally agreed to refund me. They do not operate in an honest manner and I would never recommend them. I know that the museum can change the timings but I was not informed of this at the start. If I had been then I would have used a different company. Very disappointed that I missed this trip as it was one of the main reasons why I visited Krakow. Please do not believe anything they say as in my experience they just wanted my money and didn't care how I was affected. Please also note that the rules are very strict when visiting Auschwitz, such as bag size, so I ask them several questions in the run up to the trip but instead of helping , they were rude to me. They also lied the night before saying it is not possible to buy food on site as there is no restaurant or place to buy food yet in a previous text they told me there is a restaurant on site. The reason why they did this is that they wanted to sell me a packed lunch. To make matters worse, they phoned my hotel room at 6:00 a.m. and woke me up even though I had cancelled and they confirmed this the night before. Be cautious of where you book trips as I spoke to another couple who had booked a different trip with a different company but had not been given any confirmation of time or meeting place only a few hours before the event. Too many companies operate trips from and around Krakow that should not be allowed to trade.
Review provided by Tripadvisor
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up to 15 guests
1 Adult
October 2024
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