BEST MUSEUM IN THE WORLD 💯 - It’s been a year but am back in Poland and just remembered this experience. I gave 5 ⭐️ for the organisers, who met us promptly with the tickets, so I recommend this skip-the-line idea. BUT I will give 💯✨to the BEST MUSEUM IN THE WORLD. I will not spoil it for you, I admit I had expected a factory visit and an experience based on my memories of the movie. WHAT I GOT WAS A ROLLERCOASTER OF FEELINGS AND THOUGHTS. You need plenty of tissues and not to be in a hurry.

History unraveled - Well informative history museum a lot to see and interaction points with multi lingual screens and poster borders

Sobering account of Nazi occupation of Krakow - Really informative first hand accounts of what the occupation of Krakow was like under the Nazi occupation.

Interesting - Apart from a mix up at the door with our tickets, it was a great place to discover the history behind the ghetto Nd shiv era involvement.

Nice museum, too many people - No problem with ticket operator who change booking time at the last minute. We bought skip the queue tickets so just walked in about 15 minutes before our allotted time. The museum is set out on a one-way, set-route system. We came at this time of year to avoid crowds - how wrong we were. You either get caught behind a group, have to push past groups or get sandwiched between several. We found it made us hurry to avoid being trampled under foot. Plus, most of these groups were school-age; so not entirely engaged in the subject matter. We had highlighted 'Schindler's List' to watch before we came but didn't find the time. We should have done because we left the museum being none the wiser. It is, however, a good representation of German occupation. On the way back to the airport our driver asked about what we visited. He said most tourists had the same opinion - obviously not reflected in Trip Advisor reviews though.

Tight spaces! Alot of Information! Don't bother with Skip the Line Tickets - I love the idea of the museum, but several issues weren’t considered in its development. The first problem was the traffic flow. There was not enough room to maneuver through the museum and take in all it had to offer. This especially became a problem when you got stuck behind a tour group; there was no room to move by them. So you had to wait until they finished using the space. Some corridors were so narrow, and that wouldn’t have been a problem if you were just moving from one exhibition to another, However, they had a lot of pictures and information on the walls of those corridors but little space to stop and take them in. The second problem was that there was so much information. It’s all good but it got extremely overwhelming. I think in the creation of the museum they could have been more focused in the information they chose and still have achieved their educational goals. Lastly, it was so poorly organized at the entrance of the museum, and ticket sales is confusing. I bought a ’skip the line’ ticket on-line, and wished I hadn’t. I bought one for an 11:30 am entrance and found at a the museum door when I tried to enter that my ticket actually had a different entrance time of 12:10 pm. Had I not already bought a ticket I could have easily bought one at the door and got in when I arrived. So forego the ’skip the line’ ticket and just get it at the door.

Interesting walk through history - A good walk through history and knowing about Oskar Schindler and his factory. It's more a museum about generic WW2 history than about the factory per se but a good experience nonetheless

WWII - WW, but almost nothing about Schindler himself. it is really poor about Oscar Schindler and his Factory. That is really sad

Disappointed - The museum had very little to fo with Oskar Schindler’s story, there wasn’t any tour of the factory either which disappointed us. The museum is very informative of the story of the Jews in krakow at war time. However we couldn’t look at everything as staff kept ushering us to move on, which was very annoying. There isn’t a lot of space in the building due to artefacts and there’s so many guided tours being held they constantly blocked our way. There’s a film to watch but as our entry ticket was changed to 12.10 from 11.30 the night before visiting they closed the film cinema before we could view. We found the staff very rude and they couldn’t wait to get everyone out quick enough.

Disappointing, a very poor museum. - I was looking forward to this, following a marvellous experience the day before at the salt mine. How disappointing! Very poorly organised, from trying to book an English speaking tour; not possible on line. We were staying 18 minutes walk from the factory, so decided to just go and find out what is going on. The door security guy said we have to line up to get tickets. About an hour and a half later, we were inside and purchased tickets. I asked for an English guide group but that didn’t happen. At least on the tour, everything was written in Polish and English. Lots of pictures on the walls, lots of text, a few room cameos, nothing of the factory and no enamelling. The best part was a short movie, which sort of explained the story of Oscar Schindler and the factory. My advice would be to skip this place, but DO NOT miss the salt mines.