All round amazing!! - Great experience from start to finish! There is so much to do at the thermal pools you need a few days I'm sure. Relaxing whirlpools, cold water tanks, saunas, a huge zone specifically for children. Restaurants, bars even souvenir shops....The setting and surrounding areas are absolutely stunning and well worth a visit alone. There are three separate levels all with thermal pools, saunas, whirlpools, restaurants and bars. The bottom level has a swim up bar and can be a bit more lively whilst the thermal pool above is very similar without a swim up bar so is a little less lively. We didn't reach the 3rd level as we were there for 3 hours, but there is actually a smaller thermal pool with treatments available. Massage, facial etc. The whole place was spotless and I mean spotless. I myself do not usually enter pools as I know they can be far from healthy but these thermal pools are by far the cleanest pools I have ever entered. How they manage to keep them so spotless I am unsure of. The surrounding areas are also kept spotless and staff clear water from the floors and stairs constantly. Would I go back....hell yes but I would go for the whole day so that you could get the most from the whole place as there is genuinely so much to see and do. I'm a very anxious person myself and never go anywhere alone so I am always tense, but the moment I submerged myself in the thermal pools I felt relieved and free from tension and anxiety something that never happens!!! Although we thought that it would be like a bus man's holiday it certainly was not. The pools on the first and second level outdoors are big enough so you're not on top of everyone. Plenty of space to relax in the water and enjoy the cold night air. If you're not a fan of outside there are thermal pools inside too in abundance so plenty of dip space for everyone even the children. They do have slides for the adults although I did not try these myself as I said I would take the whole day there if returning as it is too big to explore in three hours. If returning to Krakow this would be one of the experiences that I would definitely do again.

Great evening - Well planned pick ups the guides are friendly and informative can help you with questions to make the trip the best for you

Amazing evening trip - Great experience. Loved the thermal waters and especially the quiet area downstairs. Great for over 18s. Michal our guide told us everything we needed to know and do!

Fantastic spa, definitely recommend - What a fantastic place! The spa is ran incredibly well and very smooth. You have a wrist band when you enter which is for your locker, you then pay for drinks and food with the wristband and pay at the end so no need for you to take anything in the spa. Make sure you explore everywhere as there are so many different pools and jacuzzis. The changing area is fantastic, easy to get a locker and lots of cubicles to change. Make sure you take flip flops as the floor is rough to stop slipping. We visited on an evening, be aware the food outlets in reception shut early. We came out at 8pm to have food and found everything shut, as we got on the bus at 4pm we were understandably hungry so make sure you take food or eat when you’re in the spa upstairs, there is a buffet type of restaurant there. Transfer there was a great albeit very long. When getting off the bus make sure you stick around the find out what time you are due back. On the way back we were delayed as the bus driver stopped to get diesel but we were there for 15 minutes, not sure why he didn’t get it whilst we were in the spa…

Fantastic experience - Three hour journey time to get there. Worth it though. Can be very busy. Had an amazing experience everything you need is there

Amazing - Amazing friendly driver thermal spa great experience a must do if visiting krakow I think night time was the best

Exceptional experience - Has to be one of the very best attractions in Krakow that caters for groups. Facilities are exceptionally clean and modern. The food and drink available are fantastic. Pools are so warm despite outside temperatures. Definitely returning again next year

Good trip in comfortable... - Good trip in comfortable mini bus with a friendly driver. Had a lovely evening experience. Huge place, busy but didn’t feel over crowded

Bus transfer - Thermal baths were amazing, transfer was nearly a disaster but it worked out okay, be weary when booking as I had booked and paid months in advance then got a message on the day changing from hotel to bus stop which wasn’t a problem, but once we got to the bus the driver didn’t have us on the list and we couldn’t get in contact with the operators, thankfully he had 2 seats left so we were able to go but if the bus was full we wouldn’t have been able to go, bus was very small and cramped with little to no room for legs.

Crowded salt baths - The journey up to the salt baths was beautiful , stunning scenery. The salt baths were so busy, noisy and overcrowded, it was hard to enjoy them. All the hot tubs were full and people were wandering looking for spaces to squeeze in between strangers. On the plus side I enjoyed a reasonably priced meal in the restaurant Our driver was amazing, he helped me a lot as I was nervous finding my way back softer drop off. He also recommended places to visit in Krakow