Jul 27, 2023
Amazing tour guide - I spent really enjoyable time! My tour guide Vince made a lot of wonderful photos and his timing and sightseeing places arrangement was very good. Will definitely recommend the tour guide next time.
Review provided by Viator
Mar 27, 2023
Fabulous day trip to Kundasang with a wonderful tour guide, Vince - We were greeted early in the morning by Vince, our professional tour guide of the day. We were also joined with another couple from Singapore, Dan & Rebecca for the day trip. Vince was friendly, easy-going and accomdating to our requests as we switched our itinerary a little here and there. The ATV ride was an experience indeed, its was scorchingly hot and roads were bumpy and Vince joined us on the 2-seater with the ATV guide so that he can take a video for us and also waited to make sure he took amazing photos for us at the Sosodikon Hill. Vince did not push us for time at any of the stops , telling us to take our time and enjoy the moments whilst he waited patiently for us . On our way down , Vince obliged us with a stop to taste the infamous roast wild boar meat , Sinalau Bakas eventhough it was already way past our scheduled tour .
In our chats , Vince also promoted eateries in KK town, gave us an insight of the cultural aspects of Sabah .
We would definitely recommend Vince to our family and friends as he has a wonderful and pleasant personality. We wish him all the best in his endevaours and look forward to seeing him again in the near future . Kudos to Vince for making our trip to Kindasang a memorable one.
Review provided by Tripadvisor
Jan 11, 2023
Adventurous Day in KK with Amazing Tour Guide - We had great fun in the day trip! Greeted by friendly and professional tour guide - Vince, he took good care of us throughout the whole trip, from showing us around in the local food market, ATV ride to the dairy farm and even captured lots of photos, videos that leave us plenty of great memories to look back on! 100% recommended for anyone looking for somw fun stuffs to do when in KK 🙌🏼
Review provided by Tripadvisor
Oct 1, 2023
ATV adventure - We started off with bad weather when travelling up to Kundasan. Glad the sky cleared up and the view was amazing. The experience was great and the ice cream from the dairy farm was yummy too! Thanks to our guide Hector.
Review provided by Tripadvisor
Mar 26, 2023
Uncomfortable, hot, cramped, terrible roads and bad equipment. - I will start by saying Vince is a really nice guy and tries to make the experience good. I don't know why nobody else has said this but the ATV part is not good! The road you go on is stone and rocks and a bunch of ruts. It is not easy to control the ATV and is a lot of work because the road they take you on is so bad! I go to the gym 5 days a week and my arms were smoked after the ride. My wife parked her ATV and said no thanks. Also, the ATV's are not well maintained. They kept shutting off and when he went to pull the rope to restart mine it ripped out of the engine. There is no paragliding I don't know when it say's there is. The drive from the city is over 2 hours and the roads in Malaysia are not good very bumpy. Which isn't a big deal but Vince picked us up in a tiny car and my knees where up against the dashboard and he had to turn off the air conditioning going up hills because the car didn't have enough power. It was hot out and my wife and son sitting in the back seat where hot and uncomfortable. No tour company should put customers in that type of vehicle. You should not be miserable on your tour! Also, these tour companies need to take the cow farm out of the itinerary it's just really boring. I would also suggest that the tour guide has some bottles of water for guests.
Review provided by Tripadvisor
Nov 13, 2024
Disappointment and money loss! - Biggest disappointment of our vacation! It's just a lie because you have to drive for 3 hours one way for 1 hour trip on ATV... The commute was very dangerous because of the recklessness of the driver!
I'm not recomanding, definitely!
Review provided by Tripadvisor
Oct 22, 2024
DO NOT TAKE THIS TOUR - This tour is terrible. Advertised as a 7am start, once booked it became 7:30, no problem. Then got a message just before pick up that it was going to be 8:10, actually got picked up at 8:30am. No sorry were are late, in fact the driver didn't even say hello, just manage to say ATV? We then sat in absolute silence for the next two hours before the guide stopped at a village with a lookout of Mt. Kinabulu. This supposedly English speaking guide pointed at the lookout and said 'mountain' and convaed that we had twenty minutes. Upon getting back in the van we had another half hour drive before making it to the ATV site at 10:57am. Obligatory safety waiver signing and kit up then safety instruction we finally got on the bikes before slowly making our way up a gravel road. Parked the quads and were pointed to hike up a hill to the lookout. When we got back to the bikes, travelled a bit further up the gravel road. Stopping so that a moped and little car could overtake us as they had caught up to our slow speed. We finished the quad ride, unloaded, removed safety kit and allowed for toilets and were back in the van by 12:30pm. All up about 25mins on the quads without an sign of an adventure. Quick drive around to the dairy farm and once again the only details given were the departure time. Chance to grab an ice cream and have a very brief look around before it was time to leave. Drove for about 20 mins before stopping for lunch. This was the only positive for the day, the food was lovely. We had over two hours to drive once we got back in the van and so the driver put his ear buds in and once again silence on the way back, absolutely no interpretation of Borneo, history, wildlife or culture. Raymond, the driver, should never be referred to as a guide. This is the worst tour I have ever done and my only recommendation would be to not do it.
Review provided by Viator
Mar 28, 2023
Not so good - Cancelled via SMS message the evening before the event and too late to book any alternative due to venue being closed apparently.
If it's not available they shouldn't say it is
Review provided by Tripadvisor
Mar 2, 2023
Cancelled by Tour Operator 13 hours before tour :/ - Disappointed to be informed that it would be cancelled only AFTER trying to contact them all for several hours the day prior to the tour. I booked tour through Tripadvisor and it was supposedly confirmed by the tour operator but after no direct communication from operator I wanted to reach out.
Booked the tour for Friday on the Tuesday before. And was cancelled by the operator with no real genuine care or offering for another tour. Unacceptable in my opinion and if a tour operator is going to use a third-party make sure there is actual communication and paying attention. Yuki was the person I finally was in contact with.
Review provided by Tripadvisor
Jan 5, 2023
Viator fraud - Sold a dud
Flew all the way from Australia with 9 people to paraglide & ATV.
Viator sold a package that included Paragliding. When local provider contacted me the evening before they said didn’t include paragliding & must pay more $
4 hrs of correspondence later @ 11.53pm local operators told me it was canceled & get my refund from Viator 😡
Review provided by Viator