Mar 25, 2024
Patagonia trip with Patagonia Dreams - Patagonia Dreams was great. We had them for three excursions plus pick up from and to the airport at El Calafate. They were always on time. The excursions were conducted as described in the itinerary.
Review provided by Viator
Mar 11, 2024
Efficient transfer - The company carried out the contracted work with attention and care. They were punctual on time, scheduling and keeping in touch via WhatsApp, promptly clarifying all queries.
Review provided by Tripadvisor
Feb 21, 2024
Timely & Professional - Our driver was very timely and professional. Patagonia dreams made our travel to and from el calafate’s airport very smooth.
Review provided by Viator
Feb 21, 2024
Transport on Time - The airport transfer came on time to pick us up and reach airport around half hour. It is good choice for airport transfer in El Calafate.
Review provided by Viator
Jan 9, 2024
Perfect service and 1000 rating - I used the transfer service from the airport to the hotel and everything worked perfectly. Service via WhatsApp is quick and enlightening, congratulations to the employees. Clean and punctual vans.
Review provided by Tripadvisor
Dec 9, 2023
Punctual, simple - Great guy, on-time! No wait a stark contrast to the pickup the day before.
Thank You Leandro!
It is torture to say more!
Review provided by Viator
Oct 6, 2024
Transfer Only Go - We picked up the direct transfer at the airport counter. The value was 11,000 pesos per person.
After arriving at the hotel, we discovered that if we had closed back and forth, plus a discount of 2,000 pesos, we could have paid by card.
As we did not, at the time of requesting transfer back, the same company VES only accepted payment in cash, which forced us to look for another company, since at the end of the trip, we did not have enough weight.
Review provided by Tripadvisor
Apr 17, 2023
Cheap transfer to the El Calafate airport. - They arrived on time and provided the service I requested. They only spoke Spanish, but since only going to the airport, that was ok. The van was clean.
Review provided by Viator
Feb 28, 2024
Not flexible - The pick-up from the airport was ok, However, the return was disappointing because the company only had 2 pick-up times one in the morning and one around noon time. They did not have any flexibility in the time of pick up to get you to the airport early. We ended up taking a taxi when we needed to be at the airport early. The return was a waste of money. They were also not prompt in answering emails.
Review provided by Viator
Feb 12, 2024
Changed pickup time on us without consent - Originally my request is for 7:30AM pickup. Finally via email Daniela from the shuttle service confirmed with me for 7AM pickup on Feb10. But the day before, they texted to change to either 6AM or 9:40AM. I told them neither time works for us. I texted, called, emailed, and got ZERO response. I asked to cancel the pickup, got no response. On Feb10 I had to be woken up by the driver at 6AM, only for me to inform them of the cancellation.
Their style of communication can be all over the place, e.g.
- Daniela used email
- the WhatsApp number in Daniela’s email turns out to be a non-working account
- the day before, 2 different WhatsApp accounts messaged us of the change in pickup time
We were able to arrange for taxi service (almost like Uber) rather easily, and for the exact time that worked for us, I.e. 7:30AM. If we have known this, we would have never dealt with Patagonia Dream
Review provided by Viator