first class - We use their service for airport transfers and both times they where first class. On time, professional, good value all round. Thank you

Good choice for private transfers. - Used first minute for private airport transfers in Lanzarote. Driver waiting in arrivals for us. On departure was a few minutes early. Booked easily on website. Both drivers were fine, helped with luggage. Would use again.

Amazing service, great communication - First Minute transfer could not do enough for us. We had to change our pick up location mid trip and it was no problem to them at all. Also when we arrived in Lanzarote we were stuck getting through passport control for 2 hours and our driver waited patiently for us. Great communication too. Would definitely use again

Top class - Great experience from pick up @airport to return very polite and friendly .Left a bag on minibus .They rang me and we had it within an hour....Thanks very much...

On time. - Booked our transfers with this company and as said met in arrivals with First minute agent who then directed a driver to us quickly, nice clean mini bus and polite driver. On return met at our hotel on time and taken to airport by another driver in a mini van. Good prices too, they offer tours but on this holiday we just stayed local but definitely next time would go.

Top Transfer - We used First Minute Transfer for return trip from airport to Costa Teguise. 110% service. Our driver was waiting on our arrival at airport, we were transferred in a very clean minibus to our hotel and collected from our hotel on departure day. Both trips were on time. Would use again.

No child seats despite specifically confirming - We booked a transfer from the airport to our hotel on Lanzarote, prepaid, specifically left a note to bring child seats for our 3 and 6yo. Then additionally confirmed via chat that the seats for our children would be brought. Guess what - our plane was barely 20mins late to land and there was no car with child seats waiting!!!! They just offered us a regular taxi instead (out of the taxi queue) or extra half an hour wait. We couldn’t wait as it was already a late evening and had to take it. What’s the point of requesting seats and why would they confirm them? They also refused to give any money back despite failing to provide the confirmed level of service. Don’t trust them to bring your children seats!

STAY AWAY FROM THIS COMPANY - A company to avoid at all costs, especially if travelling with children. Despite booking (and confirming 24 hours prior) a transfer which required multiple car seats for children and infants, on both legs of the transfer a driver turned up without the required equipment. On the transfer to the airport not only was the driver massively late, having been waiting at the wrong pick up point, but he didn’t have an infant car seat as promised, so we had to rush to the airport with an infant not properly secured, in order to not miss our flight. We only booked them because they guarantee car seats but they failed to deliver in a big way. I tried to discuss this issue with them after the event and they took weeks to answer an email and ignored all phone calls. They refused to refund any part of the booking despite not providing the service as promised. Stay away.

Car didn’t turn up. - I ordered a car for an early pick up to return to the airport- I didn’t think I would find a taxi at the rank at 5am so paying the extra to book in advance was my only option. I got a confirmation that specifically said not to contact them, they were coming. They emailed the day before to confirm they were coming, and again said not to contact them. They didn’t come. They didn’t phone. They didn’t respond to email or WhatsApp. I ended up running half a mile to the taxi rank, after we should have checked in at the airport. Would never risk it again.

Rubbish service, waste of money. - Late to collect us at airport. No apology from female representative or driver. By the time they arrived most of the people on our flight had left which kind of defeated the object of getting away quickly. On the return trip morning we received telephone and e mail messages asking us to share the minibus back to the airport with another family. How is this a private transfer? We reluctantly agreed on the agreement that we would receive a partial refund. Guess what? The driver and representative knew nothing about it and the guy in the office denied knowing anything. Whole trip was prepaid upon arrival so no way of withholding payment. They therefore got paid twice for the one trip. Looking at earlier reviews this appears to be a regular scam. Lesson is, if you want a private transfer don't use First minute. You might just as well get the transfer coach and save the 50 euros