Aug 2, 2024
AMAZING! - One of the greatest highlights of our weekend was Kryal Castle. The staff are amazing, making you feel like you're in medieval times with so much to see and do. We enjoyed potion-making, plays, a great playground, donuts, tournaments, and more, having a blast even as adults with our young children. I highly recommend a day trip to Kryal Castle; we spent 5 hours there on a weekend and enjoyed it without the crowds.
Review provided by Tripadvisor
Jul 1, 2024
Great family experience for young kids - We all had a great time! We went during their winter festival and enjoyed 2 30 minute shows. We had kids aged 5,8, 10 and 12 and all enjoyed being there. We brought our own lunch, snack food so kept costs down. It was like taking a step back in time. Definitely recommend for people with young children. It's like being in an old medieval time and a great experience of something different. We did the axe throwing, sword fighting and paid extra for the archery. We spent about 3.5 hrs there and could probably have stayed longer if it wasn't so cold and rainy. Recommend taking your winter/ski jackets to keep warm if going in winter! Anyone expecting something modern, this isn't for you. Clearly it's intentional everything looks old and rustic.
Review provided by Tripadvisor
Jul 5, 2023
Big Cheer for Kryal Castle - We had the best day with our grandchildren (3,6 & 8 yrs) at Kryal Castle. There was a lot to try, a lot to see, and all in a great atmosphere. ForAussie kids, who never have an opportunity to visit a genuine castle, this is a great experience.
My only complaints were that the bloke playing at sword fighting with the kids could have acted the part with more gusto. And there weren’t enough Princess activity to satisfy my granddaughters.
Please visit Kryal Castle. You’ll love it and the people who put on the shows etc need more big cheers!
Review provided by Tripadvisor
Aug 20, 2023
Scottish Experience - A Fun Scottish Experience as we just happened to go on their annual Scottish Festival. If it had not been for the festival, I don't think I could have given it even 3 stars. Lots of shops, lots and lots of shops all selling slightly different overpriced items. Small children seemed to enjoy themselves. My daughters wheelchair had great difficulty getting into many of the shops, displays, and manoeuvring over the cobblestones and many ditches.
Review provided by Tripadvisor
May 4, 2024
Disappointed - Underwhelming for $99 (two adults and a student). The only things I enjoyed was the torture museum and the jousting. Food was expensive. A sausage roll and Coke was $9.50 and they didn't have sachets of BBQ sauce so they poured some into a paper cup. If you are under 13 years of age you will enjoy it or have kids then it is worth it. But otherwise save yourself the trip.
Review provided by Tripadvisor
Apr 14, 2023
Save your money and stay home! - The outside of Kryal Castle looks impressive and we were all (mum, kids & grandparents) really excited for a fantastic day.
Little did we know that the only things to do INSIDE the castle come at additional cost - the admission price is just that - admission only.
Extra to try archery, extra to make a potion, every 'display' was just a shop with another grumpy shopkeeper trying to take your money.
One of my biggest gripes is that there were no signs warning parents/grandparents that the displays were shops so they could at least TRY to keep the kids out.
The only free things were a 'maze' - I use the word lightly - it is a one way walk - impossible to get lost, a small jumping castle for littlies only and a pony with a horn stuck on it's head who we lined up for close to 20 minutes to pat.
There is supposed to be shows in the arena but we were there for approx 3 hours and saw none.
This place is a HUGE rip off - you'd be better off taking the kids to a shopping centre and just giving them your purse to go buy what they want - it would cost you less and everyone would have a better time.
When I went years ago (I think it was the 80's) there were costumed people walking around interacting with the crowd but there's no more of that.
Overall was one of the most boring, expensive and disappointing days out we have had.
I recommend you give this place a miss and head to Sovereign Hill - entry price is much the same but you will have a much more enjoyable time
Review provided by Tripadvisor
Jul 5, 2024
I would not take my disabled clients there again - I had a disabled person could not even get in you advertised disabled friendly in no is it staff could not even tell me where the toilts were.
Review provided by Tripadvisor
May 26, 2024
Disappointing. - This place is terribly run down, and in serious need of an upgrade. There's not a great deal to see other than a few scant displays that were in very poor repair. There were long queues to purchase a few limited and overpriced food options e.g. donuts and chips. Jousting was underwhelming. The maze had been covered in graffiti. Toilets were filthy. A few tacky shops inside selling plastic swords and tiaras. So sad to see how this place has deteriorated.
Review provided by Tripadvisor
Dec 6, 2023
0 stars- A Disheartening Experience of Inaccessibility at Kryal Castle - During my recent visit to Kryal Castle, I encountered several significant accessibility issues that negatively impacted my experience. As a person requiring disability access, I found the castle's current setup not only inconvenient but also reminiscent of outdated societal hierarchies. If you cannot do stairs you can't even get to the office to buy a ticket or ask about disabled access, and the phone went unanswered. I was not able to work out how to even get inside.
The first issue was the location of the designated disabled parking space, inconveniently situated at the far end of the car park. This posed a considerable challenge for those with mobility issues. The main entrance was not accessible without using stairs, and the only alternative was the 'trader’s entrance', which felt like a secondary, less important route and which meant you missed out on walking through the castle entrance. Once inside the concrete surface is very perilous with many large cracks, joins and uneven surfaces.
This so-called disabled access, labelled by staff as 'the trader's entrance', was rough and unpleasant, with large humps, a big drainage channel and proximity to areas with horse manure. It seemed more like an afterthought than a planned route. This path, combined with the inaccessibility of key attractions like the axe throwing which is down steps in the arena area and the dining facilities that also has loose carpet plus a step, created a sense of exclusion and inequality.
Moreover, the grandstand, though equipped with a ramp on one side, lacked exit accessibility, trapping wheelchair users in a space that should have been inclusive. Additionally, the Abbey dining area was inaccessible by wheelchair, highlighting the lack of consideration for disabled guests. Likewise, many of the shops have a step to go inside and are very dark inside due to lack of lighting.
The castle's website fails to provide detailed accessibility information, reflecting a lack of prioritisation for inclusivity. That is zero prioritisation. This oversight adds to the overall feeling of exclusion for disabled visitors.
I urge Kryal Castle to rethink and redesign its accessibility features to truly welcome and include all guests, reflecting society's progress in moving beyond outdated classist structures. The current state of accessibility at the castle not only hinders physical access but also perpetuates a message of lesser importance for those with disabilities.
I look forward to seeing changes demonstrating a genuine commitment to accessibility and equality.
I simply cannot recommend this venue or activity to anyone because of their treatment of disabled guests and their lack of response to an email highlighting these issues. It is an absolute shame because the traders inside rent those shows and will be affected by the lack of inclusivity offered at the venue.
Review provided by Tripadvisor
Oct 26, 2023
Waste of money - Absolutely disgusting accommodation. Was that bad we left for another motel, shower had hair in it and mould on silicon. Fridge was left open and general cleanliness was terrible. Dont waste your money
Review provided by Tripadvisor