Great tour guide! (Mr. Joko) - Mr Joko is a knowledgable, friendly, flexible, and thoughtful tour guide! We learned a lot and enjoyed all of the sights - highly recommend

Lack of communication of a sudden change on the planned transport, turned out the traffic jams on road trip as expected - Their agent in Indonesia didn’t well communicate, while they decided to use a private car for any reasons as the alternative. I shouldn’t necessarily paid more for a train package, unless the train transport was arranged for a different experience. As expected, it turned out to be encounter with some traffic jams on road trip(got bored and tired in traffic). In terms of the service, Harry was a good skilled and professional driver and Broneo was a informative and caring tour guide. HOWEVER , MANAGER of Indonesia travel agent should respect any guest, and they should have called up or send email for any change notification (even if only a solo traveler). Customers could have their rights to agree or disagree with any changes. Please be RESPECTFUL & be PROFESSIONAL to manage the tour sold by Trip Advisor. Travelers at Trip Advisor have a good sense of the travel quality. THANK YOU! 遊程的交通工具原訂是火車，並且比小巴的收費高。但當天導遊來飯店接應時，才得知突然被擅自改為小巴，並推託說火車交通時間三小時，汽車只需要兩個小時。 很不幸實際上路，汽車如常塞車，花了三個多小時才到萬隆市區。印尼當地配合的旅行社主管應當提前聯繫旅客，做好充分溝通，而非擅自決定、更動遊程的安排。 旅客線上刷卡時，依據網路的行程規劃收費。旅行社顯然不尊重也不專業，才會沒有做到事先妥善的服務溝通。