When you book with us, you may be assured of top quality service and attention to the smallest detail, which includes, among others, the online consultation of the current flight status, so that your driver, dully identified, is at the right place at the right time waiting for you. We have a team of Hostesses at Lisbon Airport, near the exits at the Arrival Hall of Lisbon Airport (after luggage claim). They will be waiting for you with your nameplate and will escort you to your designated driver. For a smooth service, we recommend our customers to inform their phone numbers and to turn them ON once they arrive at Lisbon Airport. Our drivers will contact you once you’ve landed in Portugal. This private service, includes flight tracking and a free waiting time of 1 hour, that its calculated from the time your flight arrives at Lisbon Airport. For non-airport pick-ups, we offer 15 minutes waiting time calculated from the scheduled pick up time agreed between the customer. As a general rule, passengers are allowed to take one suitcase and one personal item with them onto our vehicles. As such, there are certain size and weight restrictions to ensure each passenger’s belongings can fit in the trunk. Personal items usually include a handbag, briefcase or laptop bag that can fit easily or can be carried by the passenger. If you travel with extra or excess luggage, please informe us before taking the trip, so that we can provide the necessary logistic resources from the baggage hall to the check in counter or point of destination (extra fees may be included). Infant seats are available on request if advised at time of booking (extra fees may be included). NOTE: We reserve ourselves the right to NOT provide the ride if the customer does not appear or answers our contacts during the free waiting time agreed upon reservation of this service. All delays caused by external factors that are beyond our control, are not of our responsabilities. Points of Interest - TOPTOUR PORTUGAL

• 24/7 private transfers and tours
• Complimentary bottled water
• Convenient hotel/port pickup and drop-off (one way)
• Friendly meet-and-greet service at the airport (1 hour of free waiting time after flight lands)
• Travel in comfort with a brand new private vehicle
• Free onboard WiFi access

• Gratuities
• Infant seats are available on request if advised at time of booking (extra fees may be included)

Hello and welcome to Portugal! Arrange a private transportation service from Lisbon International Airport to your lodging or hotel in the heart of Lisbon. Greet our representative at the Arrival Hall rendezvous point who will then guide you to your assigned qualified driver.

. Arrange a private transportation service from the Airport to your lodgings in the heart of Lisbon;
. Initiate your transfer by meeting our staff at the Arrival Hall;
. Experience a secure and pleasurable journey with our amiable, expert drivers;
. This service operates 24/7, throughout the year.

• Child and Baby seats are available on request, when advised at the time of booking;
• The duration of transfers are approximate (it will depend on the time and traffic conditions of the pick-up day);
• Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
• Weelchair accessible.

For a full refund, cancel at least 24 hours before the scheduled departure time.