Excellent guide - Our guide Sabrina was excellent. Knowledgeable and entertaining at the same time. So nice that our driver was able to take us back to the port instead of the pickup point in the city center.

Snapshot visit to Florence - This was our first visit to Florence so we walked the main sites such as the Baptistry, Duomo, former Medici palace and the Ponte Vecchio over the Arno river. Next time we visitit will be a non-cruise visit so we can spend longer to visit the Uffizi and Gallery d’academie and see more of the Duomo and Baptistry. Two days at least is needed for Florence.

Well organised and great guide - Really well organised excursion for cruise passengers. The directions were very clear. We found our guide easily after taking the local shuttle bus from the ship. Unfortunately I didn't catch her name but she was from Livorno, spoke 4 or 5 languages and had long red hair (if her boss is reading this!). She led us through the streets from the bus, taking care to ensure nobody was left behind. On the way to Florence she handed us a map with a suggested walking route. She explained really well where to meet the bus later. A food tasting was included but we opted to skip that and head off on our own. We had almost 4 hours in Florence. The walking route suggested looked short but by the time we had taken many photos, looked at the statues, crossed the Ponte Vecchio and back,had lunch and ice cream, it was time to meet and walk back to the bus. We were even taken back to our cruise ship rather than having to wait for the shuttle bus. It was the perfect length of excursion for cruise passengers and was really well organised and guided.

Great Tour! - Excellent tour with wine tasting and appetizers. The guide was fantastic. The bus driver took us directly to our ship which we appreciated.

A great tour and amazing guide - We ended up doing the Florence/Pisa trip as nobody else booked the Florence only trip. A bit of trouble finding the guide at the drop off location, as a blue shirt didn’t narrow it down much but once we found SABRINA she was amazing. She was funny and informative, polite and kind. She really made the day so much better We got to see all of the landmarks we set out to see.

Rainy Day in Tuscany - We were actually not able to do the Florence excursion due our guide coming down with Covid the day before but we’re put on a lovely tour to Florence and Pisa with the fun and informative Sabrina. Too bad it was a rainy day. Would recommend for a day in Tuscany.

Switched tours 2 days before - I signed up for the full day Florence but got “upgraded” to Florence and Pisa 2 days prior to arrival due to “Covid”. We had just less than 2.5 hours in Florence and 40 minutes in Piza which wasn’t enough time to do much at all. I thought that the tour guides did the best job they could under the circumstances but if anyone really wants to get even a glimpse of Florence share a cab there and back and spend as much time you can in a museum or two along with the baptistery. Ironically I was purchasing the skip the line tickets online when I got the message from Viator so never purchased.

Wasted day - Left the port on a city bus to the city center to connect with our guide and tour bus. Arrived in Florence at noon. At 2:00 PM we walked to meet the guide at 2:30 the walked 20 minutes to our bus. We passed on Pisa seen it. Tour bus brought us to the ship at 6PM. 2 hours is Florence makes no sense especially with long lines.