London Eye Experience: Hop-On Hop-Off Tour & River Cruise
3.6
179 Ratings

Experience the best of London with this two-in-one package. Hop on and off a sightseeing bus to explore iconic landmarks, then enjoy breathtaking views from the London Eye. Includes a free River Thames cruise.

Duration: 6 hours
Cancellation: 24 hours
Highlights

Red Route - Best of Central London (Route) Operating Schedule: Buses depart every 15-20 mins. The first bus departs from Stop 1 - Green Park Undergound at 09:00 and the last bus departs at 17:00. 1. Piccadilly Stop 1 - Green Park Undergound 2. Old Park Lane Hard Rock Cafe (Stop C) Stop 2 - Hard Rock Cafe 3. W1K 1AB Stop 3…

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What's Included
  • Entry ticket to The London Eye
  • Complimentary earphones
  • Hop-on hop-off open-top sightseeing bus tour valid for 24 or 48 hours
  • Thames River Cruise
  • Recorded commentary in 5 languages
What's Not Included
  • Hotel Pickup
  • Food and drinks
Additional Information

Discover London aboard an open-top, double-decker Big Bus on this hop-on, hop-off sightseeing tour and enjoy a trip on the London Eye as part of your ticket. With your 24 hour ticket, design a personal itinerary with dozens of possible stops, including Buckingham Palace, Westminster Abbey, Big Ben, Tower of London, St. Paul’s Cathedral, and many more….

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Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
3.6
(179 Ratings)
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Tamika_p
Aug 25, 2024
Perfect option for my first trip to London - Perfect option for my first trip to London which was an 18 hour flight layover. It rained so my only issue was some buses were open top and got crowded downstairs. The busses came often at most stops, ticket process was seamless and staff was very friendly. I also found a store that held me bag for a small fee, it's a convenience store a little walk down from stop 39 Piccadilly on opposite side of street.
Review provided by Viator
Scarlet1611
Aug 19, 2024
Great way to see the sights of London - Great way to get your bearings and see the main sights of London. The commentary was excellent and available in many different languages. The bus was clean. From 8:00 am to 10:00 am there are very few other passengers on board, so you get your choice of seats. As the day goes on, it gets busier. (There are several different companies who all offer a similar service, so make sure you get on the right bus!)
Review provided by Tripadvisor
Susan_b
Jul 31, 2024
Great experience - This was an amazing experience at a bargain price. Staff at each part were lovely and helpful. All made it a great stay in London. Would definitely recommend.
Review provided by Viator
Karen_g
Jul 30, 2024
Good and not so good - We loved the London eye enjoyed that tremendously. The buses were hard to find, but the Tim’s cruise was good.
Review provided by Viator
David_l
Aug 16, 2024
Espectacular view - Great view just a very long wait for this attraction, just bring a snack & water will you wait….. overall is good & worth it
Review provided by Viator
H7553tblesliev
Aug 12, 2024
Worst customer service ever! - Due to hurricane Debbie in Florida, our flight was delayed from Tampa to London by 5 1/2 hours. I scheduled 90 minute tour that began at 1 PM. I reached out to the company to inform them that we not be there until four. We did not get into London Until 1:30 PM by the time we checked into our hotel it was 3 and could not make the tour. We already had booked other plans for the next day, and we’re leaving for Scotland the following day. They will not issue a refund! The only thing they said is they can give us credit for a future trip which we are not returning to London because we are moving onto our tour with 39 other people in Scotland. Ridiculous! ridiculous! ridiculous! I reached out to Viator and the big bus hop on hop off and neither one could give us a good resolution. I would NEVER EVER recommend them.
Review provided by Tripadvisor
Michelle_f
Aug 5, 2024
Not Great - The hop on off bus not worth booking online when presented QR off phone only wanted paper tickets and continued making new sales extremely rude!! Bus over loaded no seat to use headphones and young child trampelled on. The cruise very bad instructions map guide to where to board from especially not knowing the area had to contact Viator twice with no response to 2nd query.
Review provided by Viator
Shiqs
Jul 31, 2024
Horrible bus , horrible drivers , horrible service , no compensation for not completing routes - We had a horrible experience with tour bus. We spent 2 days in London and paid £204 for a 48 hour ticket. On the first day we boarded at Tower Hill and got as far the London eye which is about 2 stops away . We then got back on the bus at London eye stop hoping to go to trafalagar and Piccadilly . We left at 2:30 pm and 2 and half hours later the bus turned around and headed to the London eye ! I asked the bus driver why he didn’t stop anywhere and he said there’s road closures so he is just doing the London eye stop . It’s now 5:30 and the entire afternoon has been wasted not to mention the money wasted by using this bus. No communication before we got on and no help after . The second we couldn’t use the bus because of road closures unless we wanted to see the same sights as the day before . We ended spending another couple hundred for all of us on travel cards to get to Piccadilly , Leicester area and back . The big bus has refused to compensate us . They couldn’t care less and there no one that you can speak to only a robot on a chat box
Review provided by Tripadvisor
Ebony_s
Jul 30, 2024
0 STARS - SAVE YOUR MONEY!! - I'd give 0 stars if that was an option! We went to take this tour and due to a triathlon in the city causing major road closures, shutting around 7 of the stops we were unable to join. The tour company didn't answer to help on the day, Both them and Viator failed to notify of the disruption to the service at any time - if they had we certainly would've rescheduled. They've also denied a refund for us blaming us, even though they couldn't provide the service we paid for. DO YOURSELF A FAVOUR BOOK ELSEWHERE AND CATCH THE TUBE, NOT THIS BUS, IT IS QUICKER, CHEAPER AND A LOT LESS HASSLE!
Review provided by Viator
Cynthia_m
Jul 30, 2024
No BUS - Yes to the Eye and River Cruise - Please for the love of God, do not do the Hop-on-Hop off bus. It's crowed and not on time. Such a Hugh bummer and disappointment. I would suggest taking the regular buses and metro to get around. So much better. The Eye and River Cruise were wonderful and easy. Go right to the front of the line. That was fantastic.
Review provided by Viator
Select Date and Tickets
up to 15 guests
1 Adult
October 2024
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