Sep 16, 2024
Great customer service! Goes above & beyond! - This was a fantastic team! As a travel agent, we work with many tour operators but Nick and his team were amazing to work with. He not only spoke to me personally over the phone about our reservation, he was easy to text for any questions or clarifications. I especially loved how detailed he was on how to find his tent and how to navigate to the beach. Very detailed, very understanding, and overall just great to work with. I will be recommending my clients to this team as much as possible when in Cabo San Lucas.
Review provided by Viator
Jun 13, 2024
Fun in the sun - It was great! The crew took great care of us and made sure we were safe. The pictures and videos from the drone were amazing! Thank you so much!
Review provided by Viator
Mar 28, 2024
Jet skiing at Medrano Beach. - We booked the jet skis online so didn’t have to deal with any haggling. Fidel was lovely and very accommodating as I had my elderly parents with us celebrating their 50th anniversary. The photos they took for us with the drone were great ( though a pricey extra expense)! Would double check jet skis for damage before going out.
Review provided by Tripadvisor
Mar 21, 2024
Fun couples jet skiing - I took my hubby jet skiiing for his birthday and we had so much fun. We shared one jet ski and were able to take turns driving. There was no wait, the Aries events staff were friendly and prompt.
Review provided by Viator
Jul 18, 2023
Amazing folks - These guys are awesome, very helpful. Easily book when you are in Cabo with no issues. They went above and beyond for my daughter and myself! Visiting again in August will definitely be using them again
Review provided by Tripadvisor
Sep 5, 2023
Pretty good experience - the excursion itself was fun on the water. I and my niece had a great time. I will say that the communication does need to be a little more clear with how to get to the beach. I was told that the taxi to the beach was complementary and I had to pay in order to get to the beach, outside of that it was a great experience. Everyone was very informative, kind, respectful, professional, and very helpful. I would do this excursion again.
Review provided by Viator
Jul 23, 2024
Beware: Total Scam and Fraudulent Business Practices at Aires Water Sports - Cabo - I had a terrible experience with Aires Water Sports in Cabo, and I strongly urge everyone to avoid this place at all costs. They scammed us out of $500 with a completely bogus jetski damage claim.
After our ride, they accused us of damaging the jetski, which was a total lie. They then refused to return our credit card and license until we paid the $500. We went back later in the day and noticed that the same "damaged" jetski was being used by another customer without any repairs. Despite this obvious proof of their scam, they still refused to refund our money.
Aires Water Sports should not be allowed to operate. Their fraudulent practices and refusal to return our property were unacceptable. Save yourself the trouble and find a reputable company instead. This place is a total scam.
Review provided by Tripadvisor
Dec 26, 2023
Not safe! Do not rent jet skis from this company! - Do NOT rent jet skis from this company! It's not safe! They don't do properly maintenance of their jet skis. The seat flew off while our son was on the jet ski. They didn't care about the safety of our son, and ended up charging us $400 to replace the seat! Torunn H
Review provided by Tripadvisor
Aug 5, 2023
Go through Professional Company at Hotel - Credit Card Held Hostage - Rented from Aries while on beach and it was a disaster. First we agreed to a price, then they tried to charge more when we arrived on location. Secondly, one of our participants ran out of fuel and was swept a few miles out due to current and was rescued by a fishing boat. Lastly, they refused to give back our credit card and tried to intimidate us by brining in "muscle" but we have division 1 wrestlers with us so there was no intimidation happening. We ending up leaving our CC with them and just canceled and disputed any additional charges as we paid cash. Dont rent from these hacks on the beach, go through your hotel. Chalk this one up to experience.
Review provided by Tripadvisor
Jun 23, 2023
Rip off - Had to pay additional fee at dock. Lucky to have cash with me. Only gave us 40 minutes when we paid for an hour. They can’t be argued with. Not friendly.
Review provided by Viator