Had a great experience in... - Had a great experience in this trip and the guide also giving information about places and pick up time was on time

Great trip. I love... - Great trip. I love it.Beautiful view Well planned Would recommend to families and friends Thank you Viator.

Picture book experience. - Travelling right into the Alps was breathtaking for us. We loved the scenery and were privileged to see festooned cows running through the streets on their return from their high pastures. The towns seemed full of happy relaxed people -- both locals and visitors enjoying late Fall sunshine and exquisite views up into the precipitous mountains. We were absolutely spell bound by the beauty of the houses and the countryside.

Not Worth the Money - Our tour guide Kid was annoying. At first he was funny and entertaining, but by the end of the tour he was rude, bossy and otherwise obnoxious. We sat in the front seat of the bus on the trip back to Lucerne and there was a tire pressure warning on the truck console. The driver came close several times to hitting another car, and at one point the whole console lit up in orange when he stopped suddenly. We enjoyed going to Harder Kulm on our own and seeing Interlaken from above. We probably could have seen Interlaken and Grindelwald on our own without booking the tour.

Not a great experience - Too short a stay in Interlaken and to long a stay in Grisenwald with nothing to do. There was more to see in Interlaken and we were there a short stay. On bus - could have given us mnore information about the 2 cities.

Beautiful but not worth the money for this trip - Scenery was amazing..but the tour was just for transport really. The guide wasn't really helpful at all. He confused people on timings and meeting points and didnt clearly explain what happens on the trip. We were unaware that you can go on the cable cart during the trip but for a heavy price. We felt us and a few others that didnt want to pay that price of around 300 franks were forgotton about. The bus driver was awesome and tried his best to show us some spots whilst the others went up the hill otherwise we would have of stayed in the bus for 1.5hr whilst the others went up the hill. Guide didnt seem to do his job really, just seemed focused on the cable cart and taking the money than anything else. We also felt he was not really approachable. He was more interested showing his instergram page to everyone, which we didn't really care about. We felt the bus driver knew a lot more and was way more approachable and nice. I wouldn't recommend this trip as its not worth the money for the guide you get. I would recommend getting a car and going over that way. The scenery was awesome though and we enjoyed seeing the views.

Far from our expectations - The guide did not explain to us how to get around Interlaken. They gave priority to those who went to Jungfrau. Consequently, we went down the wrong path and missed the best of Interlaken. Towards Grindelwal we continued alone with the driver who did not give us any indication about the different options available. Anyway, they only offer bus service, that's why I took the train and saved money. My opinion is about your service. The places were wonderful

Very Poor Experience - Our guide, Kid, was very extremely aggressive, and made our group very uncomfortable. We were left off in Interlaken, without and maps or any direction. Unless you want to buy expensive watches, the town was disappointing. The town of Grindelwald was nice, and we could shop and get a good lunch. I have never written a poor review, of the very many experiences I have had with Viator, but this was the first and hopefully only bad review I will ever write so that I can warn other travelers.

WORST TOUR COMPANY!!!!!!! - THE WORST EXPERIENCE EVER!! The guide, Kid was the rudest, curt and weird person I’ve ever met. Walks around the bus showing photos of himself dancing around like a badly dressed clown. The tour was ‘The Kid Show’ he wanted to be the centre of attention all day. His jokes were incredibly inappropriate and NOT funny! I was 3 minutes to the bus at Interlaken. The bus was gone. Can you imagine how that felt, being left in a foreign country by myself. I panicked and i was scared. I had NO idea what to do! The company don’t care and blamed me. I don’t care too much about missing most of the trip which cost so much money. This is about how I was treated. All these bad reviews about Kid and he’s still the same! Shame on you Grayline!! Spoilt my trip and many others. DO NOT RECOMMEND!!!!!!

What a waste of money!... - What a waste of money! Except for the wonderful guide, Kid, the rest is nonsense and a waste of time. This tour is practically the same as the Jungfraujoch Top of Europe Day Trip, except that instead of paying to go to the top you pay to stay down at Grindelwald for 3 hours waiting for the rest of the tour whom the guide took to Jungfraujoch!!!!! A real big scam!!!!