Booking Confirmation: Once you book our transport service, our customer care team will promptly reach out to you via WhatsApp. We’ll greet you and confirm your booking details.

Pre-Travel Confirmation: One day before your travel date, our team will contact you again through WhatsApp. We’ll confirm the pickup details, including that the driver will be waiting outside the terminal with a printed A4 sign bearing your name. The driver will wait for at least 75 minutes to ensure you have ample time to find them.

Meet and Greet: Upon arrival, the driver will greet you warmly, assist with your luggage, and ensure a smooth transition from the terminal.

Comfortable Transfer: You’ll be driven directly to your hotel located in one of the following areas: Port Ghalib, Marsa Alam, or El Quseir. Enjoy a comfortable and stress-free ride to your destination.

Drop-Off: The driver will assist with your luggage upon arrival at your hotel and ensure you’re comfortably settled before concluding the service.

• Private transportation
• 75 min of free waiting time
• In-vehicle air conditioning
• All fees and/or taxes
• Arrival: From RMF to your Hotel

• Any Extra That Is Not Mentioned

24/7 Customer Support: Our dedicated team is available around the clock to assist you with any questions or concerns.

75 Minutes Free Waiting Time: Enjoy peace of mind knowing the driver will wait for up to 75 minutes outside the terminal, allowing you ample time to arrive.

Personalized Greeting: The driver will greet you with a printed sign bearing your name, making it easy to find them upon arrival.

Luggage Assistance: We’ll help with your luggage to ensure a smooth transition from the airport to your vehicle.

Private Cars with AC: Travel comfortably in a private, air-conditioned car, tailored to your needs.

For a full refund, cancel at least 24 hours before the scheduled departure time.