1. Bookings will be confirmed via email;
2. An SMS will be sent confirming the pick-up time an hour before;
3. Delays due to traffic will be communicated via SMS/WhatsApp;
4. An official will meet and greet travellers on arrival at the airport or at the hotel lobby and will accompany them to the vehicle, which is clearly branded;
5. The shortest and safest route will be used to transport travellers;
6. The driver is not allowed to deviate from the agreed itinerary. Any changes to the agreed itinerary must be communicated and approved 4hrs before the trip;
7. Travellers will be dropped at designated drop-off zones at airports and hotels;
8. Bottled water will be served in vehicle.

• On-board WiFi
• Bottled water
• All fees and taxes included

We take pride in offering a truly unique and exceptional experience for our customers. We prioritise comfort, safety, and satisfaction throughout the entire experience. We operate a Modern, Well-Maintained Fleet with comfortable seating, ample legroom, air-conditioning, and Wi-Fi. Our team of highly skilled and experienced Drivers provide a safe and pleasant journey. We value our customer’s time and understand the importance of punctuality. We utilise a tracking system and efficient route planning to minimise any potential delays.

We are committed to delivering outstanding customer service, a premium service at competitive pricing, flexibility to accommodate change in plans, as well as accessibility to make it easy for our customers to reach us to adjust reservations when it cannot be avoided.

Our service stands out due to our commitment to comfort, safety, and satisfaction, as well as our modern fleet, professional drivers, flexibility, and accessibility.

For a full refund, cancel at least 24 hours before the scheduled departure time.