GREAT WAY TO GET TO ROME - Beautiful full size Mercedes Van, very clean, great petsoable and helpful driver. Easily holds 8 people with large luggage

Transfer - Great smooth ride from the port to the airport. Super comfy vehicle and pleasant driver. Highly recommend Viator for this transfer.

Mario! - Great transfer. 6 of us and Mario was wonderful! Visited with us and made the pick up easy. Very friendly and informative.

The driver was very... - The driver was very communicative prior to the day of pick-up, which was wonderful. He was on time and waited for us as the disembarkment from the cruise ship was delayed about 20 minutes. I would recommend using this service. The car was clean, the driver was great, and he got us to the airport safely and in plenty of time to get through the Rome airport.

Reliable, Clean, Accomdating Service for a GREAT price - Both drivers were there on time and very accomodating! Transportation was clean. Friendly Drivers...

Our experience with this... - Our experience with this van service was good. Rolando arrived on time right outside our ship and helped with our luggage. Ride was smooth and comfortable.

Good customer w - The driver was polite and had good a demeanor. The experience was very good. The ride was nice and smooth.

On time, professional - Our driver was on time/waiting, drove safely/cautiosly, professional, car was clean and comfortable.

Service performed as expected - but poor communication caused needless worry! - We booked the service, to pick up at the port in Civateccia at 9:30 a.m. to bring our party of 6 to the Rome airport for a 1 p.m. flight Once paid, the ticket did not include the time and meeting location. I reached out to the provider 2 days prior and asked to move the pick up 15 minutes earlier based on cruise updated disembarking time. I didn't hear back. I reached out again the day before the pick up and asked again and noted that the ticket didn't have a pick up time or location. The only response I received was "destination". Well that caused me a lot of worry, because the transfer was booked to the Rome airport, so why were they asking for my destination? I replied with the info and asked them to confirm. They never responded - which made my last day on vaction very stressful and honestly ruined the last vacation day for me because I was afraid we wouldn't get reliable tranportation to the airport for our group and we all had to get back on time, due to work obligations. When we got back to the ship, I had to call Viator who called the company and they confirmed a 9:30 pick up. But honestly, I was still nervous!. Fortunately, the driver was there for the pick up and we got to the airport on time - so it worked out. He did actually arrive by 9:15 (left me 2 calls and a mesage), but we didn't go to the meeting spot until 9:25 - because they verified a 9:30 meeting time, not the 9:15 we requested. A little communication goes a long way.....It would have saved me stress and given them a better review.

Unhappy with driving standard - I was grateful that the driver turned up and got us to the airport but his attitude and driving wasn't good and at times we feared for our safety. He was using his phone all the time with his hands, making and receiving calls, texting and looking up information on Google. He drove with a certain recklessness particular in the port area at roundabouts, he had to break hard when traffic built up and he wasn't fully concentrating. We paid a premium for this service and I do not expect to be scared.