Fantastic Tour - Our guide was great about telling the history of Madrid's fantastic architecture and about the rooms and features of the Royal Palace.

Five hour tour of Central Madrid (walking], bus tour and royal palace - The tour , equally in Spanish and English, was about five hours long including walking around the central area, panoramic bus tour and royal palace visit. everything was spot on and the tour guide, Javier, was very knowledgable and also had a good sense of humour. Highly recommended to get a reasonable feel of the touristic parts of Madrid.

Amazing Place, but A Difficult Tour - Our visit to the Palace was amazing. The Palace is a very interesting and beautiful. Our tour guide was not very good. She was a nice person, but she wasn't good at explaining the Palace in either English or Spanish.

Good for Limited time - This was a good overview of sights in Madrid. We had limited time and wanted to see the city. The guided tour of the Palace was excellent! My only complaint is there are no hotel pickups.

Skip the bus tour of Madrid City Highlights - Our guides were very good. But the first part of the tours was two hours on a bus and if I were to do that next time, I would just do the Royal Palace portion.

Somewhat ok - We had our sightseeing first around the city by coach there are some nuisance in the bus that some are talking while the tour guide Isabelle is talking about Madrid , we had only one stop in the plaza del toro for some photo op but in other places that is nice to take some photos we didn’t. I don’t know maybe it’s better if you take the hop on hop tour bus instead. The next one is the royal palace our guide is good sorry forgot the name Sergio or Jorge but he’s ok.Threw some jokes there and then so it’s not too boring. That tour is okey the Royal palace tou.

Not my choice - 2 different tours joined as one Madrid highlites, very disappointing delivery of the tour my the guide, she was not interested or passionate about what she does. Was surpose to be in English and Spanish, English was an after thought. The palace tour was done by another guide, she was interested and informative. This part of the tour was great

English sightseeing tour disappointment - First you meet at the travel office. It is wall to wall with people, no where to sit, no directions given. We finally went and asked and your Viator paper ticket is not good on this tour, like it has been on every tour I went on. You have to wait in like and get the travel companies ticket. Also out front are local beggers because they know it's all tourists, the company never asked them to leave or to stop harassing people waiting for their tour. Then it's a little walk and down some stairs to the bus, we were fine but some older people really had a problem. The tour isn't as good as the Hop On Hop off tour and it's in english and spanish. I was under the impression it was only english, so every sentence was english then spanish, english, spanish and it made for non stop talking by the tour guide. I understand that we are in Spain and they speak spanish, I expect that, but not on an english guided tour. The Royal Palace tour was ok, but it would have been better to just do a regular tour through the palace. It's crowded and hard to stay with the group. Plus you don't have time to read the plaques by each item or in each room. I would not recommens this tour or tour company.

Skip this sham company - Horrible experience. Simply awful. Terrible communication and not friendly, please use another organization for your touring needs in Madrid. A guide for the Palace isn't necessary and the free walking tours available in Madrid were great for €50 less.

Not the ideal tour - Took the Madrid and royal palace tour. Not impressed by our tour guide Isabella. I was hoping for an informative tour, but instead got a tour filled with yelling and no clear time limit on each bus stop.