Jun 2, 2024
Highly recommended - We liked the promptness and organization of all the employees, ensuring the timeliness of the trip. Also the guide, Noelia, were key for our enjoyment.
Review provided by Tripadvisor
May 11, 2024
Experience in Toledo 2024 - I really liked the trip, the history that the city of Toledo keeps, many thanks to the tourist guide Vanessa, she explains very well, she shows you all the places and the events that happened in them, very kind.
Review provided by Tripadvisor
May 1, 2024
Unforgetable experience - Excellent tourist site, the skill of the native people was excellent, the place is magical and the culture is very beautiful.
Review provided by Tripadvisor
Mar 19, 2024
Good - Very good tours recommended throughout the Toledo walk. Everything very good and excellent. Recommended . It is recommended to join with that of Segovia
Review provided by Tripadvisor
Jun 22, 2024
Pleasant trip - We had a very nice time seeing Toledo. The tour included a nice scenic drive around the city as well as a brief walking tour. The only downside was the return bus ride was on a bus with malfunctioning air conditioning.
Review provided by Viator
Jun 14, 2024
Toledo, architectural treasure - Toledo is full of architectural treasures starting with its great wall. Its cathedral is one of the largest in Europe, it has paintings by El Greco, a gold monstrance and relics of Saint Úrsula. You should also visit the mural “The Burial of the Count of Orgaz” by El Greco, the synagogue and mosque.
It was difficult to listen to the guides' explanation. They didn't have a microphone. The visit to the different monuments was done individually and it was necessary to pay for the entrance fee and the audio guide. That seemed impractical to me. Although the city is small, a few hours are not enough to explore it without a guide.
There was a meeting point for the return to Madrid, outside the walls.
I would have liked to have had the option of a guide to accompany us and explain all the important monuments.
Review provided by Tripadvisor
Mar 21, 2024
Good, with a few drawbacks - You make an unnecessary stop at a shop for about 30 minutes and unfortunately the tour wasn't that good because the group was much too big and the tour guide didn't have a microphone. Otherwise it was good.
Review provided by Tripadvisor
Jun 30, 2024
Tour Guides have limited knowledge - The information of Toledo was very poor. Example this area here has a great view. Let’s move on. No in depth information of how the the religion coexisted. Gave very vague information. I will not purchase the tour through this company again.
Review provided by Viator
Jun 18, 2024
Worst day tour ever with irresponsible guides! - My sister and I booked your Toledo and Segovia tour for today (18 June 2024) through our hotel - Hotel Regente and we have had the worst experience ever!!
It started in Toledo with the guide not informing us not to leave our belongings in the bus as we will be using a different bus for the return. She also called out a few names including mine and continues talking Spanish without English translation.
When I realised about the different bus for the return, I quickly traced my steps back and to find that the bus had already left. When I approached the guide, she was most unhelpful and kept repeating “I don’t know”.
I tried talking to Anthony our English speaking guide but he was more concerned about supporting his colleague and justifying that it’s not easy to switch between languages!! The tour in Toledo with the cathedral tour left us with very little time for lunch as we needed 30 mins to find our way back to the bus pickup point.
Our next incident was in Segovia where we had a different guide and we are unable to recover from the shock that the guide was extremely irresponsible, did not do a headcount to ensure everyone from the bus was with her and left a few of us stranded!!
In the bus from Madrid to Segovia, she said we will have 30 mins for coffee and toilet break but on arrival in Segovia, she tells us that we only have 10 mins. We very quickly rushed to find a toilet and imagine our horror when we went back to the location where the tour guide was last seen , which is in front of the aquaduct, seems to have disappeared!!!
We walked around a bit trying to look for her and could not find her nor find the others from the bus!
We eventually found a family of 3 who also realised that the guide had completely forgotten about us.
We just waited for 1.5 hrs at the very location for fear of missing the guide and the bus back to Madrid as no headcount is ever done and I’m pretty sure she would have left us in Segovia!!
Shoba Menon
Review provided by Tripadvisor
Apr 28, 2024
Horrible trip - Horrible trip. Very disorganized. Tour guide ran through Toledo, from point to point. If you did not run next to him, you would came to the stop right when he finished his 2 sentence intro and would have to run to another point. I have been traveling for the last 40 years . It’s the worst trip.
Review provided by Tripadvisor