Great day at Bacalar - Our tour guide Chamaya (spelling?) was wonderful and provided lots of great info. Bacalar was beautiful. Water was too choppy to swim much but still a nice place. We loved Cenote Azul. Long drive from cruise port but was a nice day.

Great experience at the lagoon and local cuisine!! - Originally, this excursion was supposed to have 3 stops of near equal time at each. Unfortunately, our cruise ship (Mariner of the Seas - RCI) docked an hour late. The lagoon was incredible. We spent about an hour there. The water was some of the most beautiful we'd ever seen! Our cruise guides even took us to a local pineapple store for fresh fruit and to Taco Loco for regional cuisine! Since we were running short on time, our guides took us briefly to see the old fort and the cenote. We know we want to explore more of Costa Maya on our next visit! Side note - our daughter requires the assistance of an electric wheelchair. The guides picked this 300 lb chair up and down into the van at each site! Incredible! We were concerned about time and might become pier runners, but they ensured we would make it (in the nick of time!) Would highly recommend it! A+++

Great experience! - We loved this private tour. The guides were very knowledgeable and friendly. We loved hearing about the history and stories from local people. Would highly recommend this tour.

Family trip - We were a group of 12 with 3 children(4, 3, 1). Carole was very knowledgeable about the area and history. You could tell she loved the area. We had a great driver (Dani)! They took us to a wonderful restaurant for lunch which was delicious! They were both very accommodating as it can be difficult travelling with young children. We had plenty of water and a cooler with ice which made the heat tolerable. Check in and location of tour was easy to find. We would definitely use them again.

Best swimming! - The swimming was absolutely amazing!!! Bryan was so knowledgeable and accommodating to everything we wanted to do. The whole family had a great time. Only down fall is it’s about an hour and 20 min drive from cruise port however the kids napped and it worked out amazing!

CJ Tours Bacular lagoon tour - We had a wonderful time on our tour with call me CMTours. Ishmael was our tour guide and was excellent the entire trip. He made sure we were comfortable and took great care of us.

Cenote Azul for the win! - We didn’t realize what we were getting when we signed up for this excursion but we had a blast. The drive to and from is much further than we expected so the time at each location was short. We opted to skip the fort and really could have just gone straight to the cenotes. The food there was amazing and we could have spent all day just eating and swimming in tranquility.

Not worth the drive - The drive was longer than both the stops combined. By the time we got to each location, we had only 20-30 minutes to actually swim. The lake and the cenote were both nice, but probably not worth the drive. Stay in the port, where there’s plenty to do and freshwater pools.

Barclar Private Shore Excursion - My group of 10 just returned from our shore excursion, Bacalar Private Charter Shore Excursion. I am very sad and disappointed that I suggested this excursion to the group of 10 I was escorting and am glad the others in our group went elsewhere. The map and instructions were great. We were offered water and that was nice, but no snacks were ever offered. We got on the van, which was dirty because there was dirty tissues, hair things, and wrappers were left in the back of the seat pockets. The young lady that was our tour guide, Cinemara/Sinemara or something, barely spoke to us. We learned nothing about the Bacalar Lagoon and why it is called the Lake of 7 Colors and never heard about the Fuerte San Felipe Bacalar - we drove past it - not what did it signify, why was it built and who built it. We had some history teachers with us and they would have loved that. Then we went and ate lunch at the Cenote Azul, but know nothing about it - how it was formed, where the caves are, nothing! For the science teachers with me, they were so unhappy. The driver was very nice and I could usually find him when I needed something, but the guide was often not around. Coming off of two other tours where the guides were VERY interactive, this was really a let down. I feel like we know nothing about your area and we would have liked to learn. I sent a message to the vendor as soon as we returned to our ship and have heard nothing in two weeks. I don't want others to be disappointed.

Overpriced 3 Hour Drive! DON'T BOOK! - DON'T BOOK THIS TOUR! OVERPRICED TRANSPORTATION ONLY! Our driver Danny was great and did everything he could to save the day. What he couldn't control is this terrible itinerary. It starts by walking through a mile of tourist shops inside the port only to walk another half mile outside of the port to find the tour park stand. We did have a private vehicle for our family and a great driver but the drive was an hour and a half each way to a beat down overrun park in the lagoon that was passed off as a resort. There are many better ways to experience the lagoon. This is not one of them. If you want to make the trek to experience the lagoon, book a boat tour. The "fort" is an overrated museum. Cenote Azul is huge, and a decent stop, but not worth the drive. If you are looking to spend 3 hours in the car only to have a subpar experience, go ahead and book this. Otherwise, RUN and book a tour that includes boating in the lagoon or just hit one of the many beach clubs near the cruise port. What a disappointing day of our vacation that we lost.