Feb 9, 2025
In all her Glory - We took a tour with Glory and she was so personable and had great communication before and during the experience.
She had great recommendations for everything across the whole island.
We never felt rushed and she did a phenomenal job capturing our photos and extra scenery.
Being able to learn from her not just about the places we were visiting, but about Puerto Rico and its history and culture in general was unique and welcoming.
Review provided by Viator
Feb 9, 2025
In all her Glory - We took a tour with Glory and she was so personable and had great communication before and during the experience.
She had great recommendations for everything across the whole island.
We never felt rushed and she did a phenomenal job capturing our photos and extra scenery.
Being able to learn from her not just about the places we were visiting, but about Puerto Rico and its history and culture in general was unique and welcoming.
Review provided by Tripadvisor
Jan 21, 2025
Awesome time - You get to see a lot of Puerto Rico. Saw a couple beaches that we wouldn’t normally see including a couple caves.
Review provided by Viator
Oct 6, 2024
Beautiful nature and seaside adventure tour - Sara was an amazing guide, gave us lots of information on current politics, local culture, and history, and was very friendly and kind as well. The three spots you visit are very beautiful. We only had time for one tour on our short trip to San Juan and I’m glad it was this one!
Review provided by Viator
Jul 22, 2024
Great Memories were made! - We had a great excursion with Sarah! Easy pickup at our Air BnB and smooth transportation all day to various locations. Sarah was so knowledgeable about the island and history and current events. All of the locations felt like truly where the locals go and did not feel like the typical tourist experience. Highly recommend!
Review provided by Viator
Jul 5, 2024
Tour with Glory - We went our tour today. We were very lucky to have had Glory as a tour guide, she was amazing! She made this experience fun and she made everything feel so comfortable. She provided a great service the whole tour. She took so many pictures and videos of us while we were in the caves and the beaches. Very thankful for this experience. Everything was beautiful! Recommend asking to tour with Glory!
Review provided by Tripadvisor
Jun 20, 2024
Amazing experience - Glory made our Navigate the North Tour absolutely amazing! We felt immersed with her vast knowledge of both culture and nature on the island . She made safety a top priority while also making sure we did everything we felt up for. We got to try local authentic Puerto Rican cuisine and explored places we wouldn’t have found on our own. We are still buzzing about it days later!
Review provided by Viator
Nov 18, 2024
Fun activity, better organization needed - Great experience, friendly guide. There should be better communication on what to bring. I wish I was more prepared with waterproof hiking boots and the right attire for rigorous hiking. We spent to much time hiking to the waterfall during 2nd stop that we didn’t have time for 3rd stop. I’m glad my friends were adventurous and open to the experience, but it was much more challenging than we expected. I would do it again, just be more prepared. I suggest you add more details and description in the “What to Bring” Section. Our tour guide was kind and made the experience more enjoyable, we wouldn’t have been able to go as far without him. Overall I still had a great time.
Review provided by Tripadvisor
Jan 14, 2025
Major Scheduling/Communication Issues but Good Tour - There were some MAJOR communication breaks between the tour company, the tour guide, and me as the customer. This tour company isn’t paying me to analyze where the break in communication stemmed from or how they can improve it (that’s their job), but this was my experience: the tour post on Trip Advisor and our tour confirmation emails (plural) stated to be ready for pick up at our hotel at 8:50 am. We arrived out front of our hotel at 8:45 am. Our tour guide arrived to retrieve us at 10:28 am. This waiting period was extremely frustrating and a HUGE waste of my time (especially when our vacation to PR was only 2.5 days total). However I will say that once our tour guide picked us up, we did have a wonderful day. The locations that they take you to are beautiful, secluded and magical and our guide was happy to adjust/customize our time at each place as we requested. The food at the lunch location was also delicious.
Things to bring that they don’t mention: sun block, bug spray, a change of clothes, towels, water shoes that can stand a little hiking, snacks, water
I still rated this tour a 3. It would be an easy 5 if they were better at communicating the delay or what caused it that our pick up time needed to be pushed back. I saw timeliness issues as part of the complaints in prior reviews and assumed the issue had been ironed out. In my experience: it has not.
Review provided by Tripadvisor
Feb 9, 2025
Not reliable or professional - I rarely write reviews, but I feel compelled to warn others about this tour company. Now the company is claiming I left a 3-star review and had a great time, even though the tour started 3 hours late and the tour guide was unprofessional, which couldn’t be further from the truth. I never left a review until now because I want to set the record straight. I am giving a 2 only because the 2/3 spots are hidden gems, and we probably wouldn't have found the first without a tour but we didn't get a professional guide.
First, we had to contact them the night before to confirm the tour guide details but never received a response until we reached out. Then that evening, 8pm, the guide informed us he needed to delay the tour by an hour. The next morning, we had to reach out again for an update, and he gave vague answers, eventually pushing the time further. He ended up being 3 hours late, ruining our first day in San Juan since we had other plans after the tour.
The first stop, a hidden beach, was great, but it was awkward because the guide was FaceTiming his girlfriend while driving and during the tour. We ended up walking the wrong way. The second stop was also a hidden gem, but we didn’t enjoy it much since we started so late. The last stop, advertised as an "authentic Puerto Rican restaurant," turned out to be a fast-food buffet, far from what we expected. The third beach was dirty, with trash all over, and by then, we were so tired and hungry that we stayed for only 5 minutes before leaving.
I wish we had stayed longer at the first stop and skipped the last one altogether. I would’ve preferred to go with another tour company. We passed another group, and their guide seemed much more professional.
Review provided by Tripadvisor