Dec 13, 2024
Just fantastic - Totally amazing experience. Highly recommend. First we were picked up at our hotel by Barek, our driver who was calm, professional and experienced. The thing you need to understand in Marrakech is… a good driver is a priceless treasure to navigate the madness of traffic in city and driving on no road leading to the desert. Upon our arrival we were met by experienced team of Berbers who were very helpful and amazing. The music, dancing, and of course the fire show performed by young and very talented Yassim. Not to be missed.
Review provided by Tripadvisor
Apr 5, 2024
ESPERIENZA MAGNIFICA - Magnificent experience, super helpful and qualified staff, they treated us like royalty, I recommend anyone to try this experience
Review provided by Tripadvisor
Apr 4, 2024
Fantastic experience, super good place and very clean and complete rooms, experience to repeat without a doubt - Loubna, very charming and very attentive, fantastic experience, we have not missed anything, all the workers are very friendly!!
Review provided by Tripadvisor
Apr 4, 2024
Incredible experience - It is an incredible experience, the place is wonderful to spend a very pleasant vacation, the food, the views and the service are unbeatable, Loubna is a charm with all clients!! I would repeat a thousand times!!!
Review provided by Tripadvisor
Apr 2, 2024
Great Adventure for Couples - Great trip. I went with my wife and had a lovely time. Loubna was extremely kind and helpful! The ride tour was fantastic as well
Review provided by Tripadvisor
Apr 2, 2024
A wonderful experience, we will definitely come back! - The best place to enjoy the desert and take a break from noisy Marrakech!
The staff is very polite, especially the beautiful girl Lubna!
We are definitely top yet!
Reality is better than photos!
Review provided by Tripadvisor
Apr 2, 2024
Very beautiful setting - Very good afternoon with a quad outing with a magnificent sunset. Many thanks to Loubna for that kindness.
Review provided by Tripadvisor
Apr 5, 2024
great experience - Very nice home
loubna is a perfect hostess
friendly atmosphere and staff
good typical meal: tagine salad
be careful, alcoholic drinks must be paid extra
Review provided by Tripadvisor
Sep 6, 2024
Overall a good experience, but ... - Overall the experience was good, however there is definitely room for improvement. By the time you arrive, there is very little time to enjoy the pool (water looked rather cloudy). There is a lot of building work (and consequent noise) around the site. The tents are spacious, though not very clean and there is too little water to have a proper shower. All the staff were very pleasant apart from one older guy who grunted when we approached him at the bar for a drink and told us to go back to our seats. He still looked surly and unfriendly the next morning at breakfast. The evening meal was good and plentiful though drinks are seriously expensive (30 euros for a bottle of mediocre wine). So, the trip was good overall but I hesitate to recommend as I feel it is overpriced and did not feel very authentic.
Review provided by Tripadvisor
Jan 1, 2025
Avoid at all costs - This was one of the roughest experiences we’ve had with an operator - and we were told to leave the camp and that a full refund would be issued by the operator. Knowing it’s “original camp” on Google maps now…we know others have had similar experiences.
In chronological order:
- we were not able to get clear communication regarding pick up location and time for days before after many attempts.
- when picked up (we were 6 people in my family); the driver tried to only let 2 of us get on, we insisted the whole group does. At the next stop, we understood why, they had overbooked the bus and had no space for other clients (2 women had to sit with the driver, and another client sat on the floor)
- we had to take strange detours to avoid the police due to this, making the journey take double the time
- when we arrived, we found out that that while we were 6 people and had expected 3 rooms, that they had decided that we would only get two rooms with double beds.
We were not the only ones to have this happen. They had overbooked the camp.
- when I asked where the other 2 would sleep, I was told by the owner, Hamid, tbat they were to be put in a “quadruple room”. When I asked to see the room, there was no such thing and it was apparent that they were attempting to source mattresses to put on the ground from other camps.
- when speaking to the owner he began cursing at me in Arabic and claiming it means differently here (I’m a native speaker and this is not true). He then proceeded to insult my mother when she told him he was impolite to me.
- he then started SHOUTING that we should leave and that a full refund would be issued.
- the employees were not trying to calm the situation and apologise on the owner’s behalf, but he continued to scream at us and told us to leave.
- he came up to me again when I was on the phone saying he wanted to apologise, when I asked to please give me 5 minutes to speak to him, he proceeded to scream that I was a terrible woman and used disgraceful language and tone.
Hamid the owner is a terrifying and unprofessional man, who relies on the fact that foreigners don’t understand what he says. His own employees were trying to help us from him and said that this is his attitude all the time.
Tawfik was one of those wonderful employees and helped us get transportation back to Marrakesh.
Overall, we are glad we left when we did because the experience is an absolute scam and I would not recommend this to everyone. I’ve travelled in difficult places and dealt with colorful characters, but to have such chaos on New Year’s Eve was not something I wish for anyone.
Additionally, the camp is in a very bad state, looks like a construction site and the rooms were not clean.
We luckily hadn’t checked out of our accommodation and also managed to get a reservation for a lovely meal in Marrakesh. But this whole situation wasted an entire travel day and left a sour taste in our mouth.
If I were a woman or group of women alone in that situation, I would have been terrified.
Review provided by Viator