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Private Transfer from Sydney Airport: Luxurious Arrival to Hotel or Cruise Port
3.8
85 Ratings
Sydney
Make a grand entrance with this private transport service from Sydney Airport to your CBD hotel or cruise terminal in Sydney. This luxury transfer service caters to both small and large groups and is at your service 7 days a week.
Duration:
30 minutes
Cancellation:
1 day
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Highlights
Your professional driver will meet you in the arrival terminal holding a sign with your name. Driver will assist you with your luggage, settle you into your seat and let you sit back and relax during your private drive to your hotel or cruise ship terminal.
For a group of one to three people you will be transferred by a sedan. For groups starting from four and up, you will be serviced by minivan.
You don’t need to be concerned if your flight is running late. Our Operations Team will monitor flight arrival time and dispatch your driver accordingly.
Please provide us with your mobile phone number in order to contact you if the driver can’t find you at the expected pickup time.
Points of Interest
- Go Sydney Shuttle
What's Included
- 60 minutes of free waiting time
- All taxes, fees, and handling charges included
- One-way private arrival transfer
- Travel in a private vehicle
What's Not Included
- Gratuities
- Excess luggage charges (where applicable)
- Return airport transfer from your hotel or residence to the airport
Additional Information
- Each traveller is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
Location
Go Sydney Shuttle
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Customer Ratings
3.8
(85 Ratings)
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Allison_j
Jun 28, 2024
Convenient and Teliable Airport Transportation - I made the reservation for pickup at Sydney International Airport a couple of months ahead of time. Upon arrival I was contacted with instructions where to meet. Communication was excellent. Our driver was very friendly and helped us with information about how to get to local attractions. The same driver picked us up the next morning to return to the airport. The company is reliable and I would definitely use them again.
Review provided by Viator
Mlclark63
Apr 15, 2024
Great service - A very easy and smooth pick up at the airport. Driver was nice. Gave us information about the area would use again easily.
Review provided by Tripadvisor
Casey_s
Apr 14, 2024
We had the same driver... - We had the same driver for our trips to the airport. He was a good driver and friendly. He also gave us some suggestions regarding a restaurant, which was great.
Review provided by Viator
Keith_s
Apr 6, 2024
On time - Driver was on time and assisted with luggage. Contacted by phone just after we arrived. Vehicle was clean and adequate.
Review provided by Viator
Laurie_h
Apr 12, 2024
Semi private - It wasn’t private but I was dropped off first. I had thought that I booked a private transfer. I had difficulty booking it so perhaps I was wrong,
Review provided by Viator
Ingridjohnson_r
Apr 25, 2024
Don’t use for private transfers! - This is a complaint above the scheduling office. They INSISTED (and NOT pleasantly) that we be picked up on 22 April at 5:30am for a 1 pm departure flight
THEN on 26 April would only pick up at 6 am for an international flight boarding (my husband needed wheelchair assistance) at 8:15am
THEN despite being told we were on Delta- dropped us off at check in A for Quanta’s forcing us to walk all the way to H for delta
as a result my husband became short of breath
I would NOT do a private transfer with Go Sydney
Review provided by Viator
Mikeshaya_e
Jun 17, 2024
Communication Lacking - Communication was lacking. We arrived to the airport and no one was there to greet us or direct us. Being new to the country, I followed signs that indicated transportation pickup because our driver was no where to be found, only to end up on the other side of the airport lost and confused. Our driver finally texted and called after 20 minutes, we had already been off the plane and gone through customs. It was a horrible experience. The driver was nice, but the experience was not the best.
Review provided by Viator
Simonejjg
Aug 27, 2024
Rude, entitled operator with no sense of customer service - Would give them 0 stars if I could. Booked this taxi over viator and entered in all of my details correctly. The app and the operator asked me several times to reconfirm details, which I did. After receiving rude messages from Go Sydney I contacted Viator who confirmed this was a technical glitch and they could indeed see that I had provided the operator the information. We decided to cancel. Go Sydney continued to write me emails and harass me even after the trip had been cancelled. Honestly glad that I dodged this bullet looking at the other reviews.
Review provided by Tripadvisor
Jason-clair-plymouth
Aug 26, 2024
Not the best welcome to Sydney - Foreign travellers in a strange country, booked an airport transfer to make sure we don't have the hassle and uncertainty.
Sadly the flight company had to cancel our flight but offered an alternative flight that would mean we would arrive later on in the evening
When we advised the airport transfer company we had a later arrival we were told that because our original flight was cancelled they couldn't help, as per the T&C's, however in reality all that had happened was our arrival had been delayed by 3 hours.
No offer of refund, just told to claim off holiday insurance or airline.
Had we not been able to get to the airport that evening that I would have accepted their point, however we were a few hours behind schedule., that's all.
We'll grab and Uber instead then
Review provided by Tripadvisor
Joseph_b
May 30, 2024
A living nightmare - This was the worst experience I've ever had. We had paid reservations to take us from the Sydney airport to the cruise ship. We were told someone would be there holding a sign. No one was there. An airport employee assisted us by calling them. A van finally came to get us. While in route, the office called to inform us that we had to pay again or they would tell the driver to take us back to the airport and we would have to find another way to get to the ship. We were in a foreign country.
so we paid again. Returning to the airport after the cruise was not much better. No specific place was given to meet them and there were no identifying names on the white van. So trying to find it was a real hassle.
This was a nightmare that I would not want to repeat. So beware if you do business with this company.
Review provided by Viator
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