Beautiful Sunrise and Fun Bike Ride - We had a great time on our guided bike trip. Eddiebuddy kept us entertained on our trip up the mountain. Very lucky to see an amazing sunrise. The bike ride down was a lot of fun. I was a bit nervous at first because of the safety talk about the touchy breaks but once we got going it was very similar to my bike at home. It was so nice having the van behind us. Would highly recommend to anyone comfortable on a bike.

Must Do!!! - Great experience. A must do!!! I would say it’s a once in a lifetime experience but that’s not true because I make sure I do it every time I come to Maui.

A Breathtaking Sunrise and an Unforgettable Bike Tour - Our day began in the stillness of the early morning, gathering at the meeting point at 4:00 AM. By 6:10 AM, we had reached the mountain top, just in time to witness one of the most magical sunrises of our lives. As we waited for the sun to rise at 6:48 AM, the sky transformed before our eyes — from deep black to soft pinks, fiery reds, and finally, the brilliance of golden sunshine spilling over the horizon. The view was absolutely majestic, surrounded by the tranquility of nature. Words truly fall short of describing the peace and beauty of that moment; it’s something that must be experienced to be fully understood. After soaking in the sunrise, we embarked on an unguided bike tour that added an adventurous twist to our morning. The tour was divided into two parts: a thrilling descent down the mountain and a serene, mostly flat ride that gave us time to take in the surrounding scenery. Along the way, we stopped in a charming small-town spot for breakfast at Freshies. The food was as delightful as the cozy ambiance of the place — a perfect mid-morning break. With plenty of time on our hands, we strolled around on our bikes, exploring until 1:00 PM before returning them by 2:00 PM. The freedom of an unguided tour allowed us to soak in the experience at our own pace, making it all the more special. This was more than just an activity — it was a day filled with unforgettable moments and breathtaking sights. It’s an experience that words can only attempt to describe, but one that truly has to be lived to be appreciated. Highly recommended! Note: It was extremely cold on the mountain top, layers of clothing, covered ears and gloves are recommended.

Awesome, dress warm for... - Awesome, dress warm for Summit. Ask for Russell, he was great and so knowledgeable. Really great experience.

Guides matter - awesome experience! - The tour guide Eddiebuddy was exceptional. He has a real talent for storytelling and his tour commentary alone was worth our time. Even on the self guided tour we spent a lot of time together on the bus up to the peak, down to the bikes and at midway pickup. The self guided part was the lower half for us and we had fun exploring Makawao and local roads. Of course the scenery and pics were great!

Great guide great outfit - My family has been coming to Maui for several years but this is the first time we braved the early morning wake up to see the sunrise and ride down the mountain. Thank God we did! This was an amazing experience with a very well organized outfit. The initial check-in was flawless even for an extremely busy December 31 experience. The staff is funny and professional, which must be hard at 4:00 AM. Our family chose the unguided ride down which was both safe and enjoyable. Last but certainly not least we had the pleasure of Eddie Buddy as our driver and chaperone. This gentleman obviously loves his job! It is refreshing to encounter an individual as enthusiastic about their job and how it affects the customer’s experience as Eddie. Eddie deserves lots of the credit for making a 4:00 AM start enjoyable. Thank you!

Amazing Sunrise trip! - Fabulous experience we had with our adult children and parents. We had experience levels from very timid to trail riders and all loved this trip. Staff are very friendly and professional and gear is top notch. Communication is excellent. Good to wear plenty of layers for sunrise at the summit as it was quite cold (and we had very little wind). Sunrise is such a beautiful experience. Our guide Dan shared wonderful knowledge as we were driving and his jokes made for a fun filled experience. Bikes and helmets are in excellent condition and the rain gear they provided was great quality Helly Hansen gear. Some on our group opted to wear as wind breakers cruising down the mountain even though we didn’t have any rain. We stopped in Makawao for a delicious breakfast at Freshie’s Maui and would highly recommend. This is a top notch bike company and we would highly recommend this trip. Worth every penny!

Great experience but didn’t love the guide - This was a really cool experience. The self guided tour should be more self guided. I understand that there are limitations of where you can bike but the point of self guided is that you want to get out and do your own thing and not listen to a tour. Our guide wanted to be a tour guide and earn his tip sharing everything he knew which isn’t what we signed up for as a self guided tour. The sunrise was amazing and the bike ride was awesome. Make sure you eat a good breakfast before because you may not be able to find anything for hours even though it sounds like you will be able to get breakfast at your leisure. We were starving by the time we could get food.

Family excursion - The views were incredible! I 10/10 recommend watching the sunrise here. However the bike experience was not what I thought it would be. The guides were extremely nice and helpful but they talked far too much. I would have liked more facts and a direct tour than all of the story telling. Also if you have any biking experience the instructional talk was extensive and childish. They talked to us like we have never rode a bike before. Then the ride down consisted of lots of stopping and story telling. The tour also took around 8-9 hrs. If you are time constrained I would be hesitant but if you are a beginner bike rider who has the whole day to kill I would definitely recommend this.

32 tourists and nobody really in charge- what could go wrong - I'll start by saying we were on vacation, enjoyed a very beautiful sunrise, and have some fun memories from this excursion. The experience provided by Maui Bike Co was fine-- but incredibly aggravating along the way which made it feel like it was overpriced and I would have a hard time recommending this company to my friends. Prior to the day of our booking, we had messaged the tour company on the TripAdvisor platform to confirm the end time for the day. They said 10-10:30am which worked for our day, so we were looking forward to this activity. They also emailed us requesting a 3:50am arrival and had us complete the liability waiver forms. While one of the guides was on site by 3:50am, communication was haphazard, and the majority of his time was spent trying to get his iPad check in system to work and trying to get families to complete their waivers since the company had not requested this from everyone prior to that morning. Communication was sparse as we waited... The other bus driver/guide arrived around 4:15am with additional guests and he began fitting people with helmets and assigning people to the shuttles- each step was chaotic, from not knowing who had signed waivers, to determining who still needed helmets, to figuring out which bus everyone should be on. We finally departed the bike shop via 2 shuttles at 4:45am. From the dimly lit shuttle in the pitch black, they pointed out a white mailbox, the main street in Makawao, and another random yard telling us to remember to take a left, right, then another left at those landmarks. They also pointed out a church where everyone should check in before proceeding through the final stretch of the bike ride. It was a ton of information haphazardly shared that could have been communicated in a more effective way that we could all remember. We got to the summit around 6:25am. While not completely visible yet, the sun had already started to light up the crater and the area at the summit was packed. It felt like the disorganization led our group to be one of the last to arrive at the summit which was incredibly frustrating after guests had arrived with plenty of time to get on the road much earlier. The summit was beautiful and we got some great photos. The bike ride down starts outside of the official park boundaries due to regulations now in place which was disappointing. As bikes were being assigned and groups were being organized, it was incredibly chaotic because the 2 drivers/guides were trying to take directions from the 2 people who had delivered the bikes-- and there was clearly miscommunication since self-guided riders got assigned to guided groups and more. The TripAdvisor advertisement also advertised doing the switch backs twice- this was not offered. Instead we started the bike ride further down the summit than other bike companies, did the switchbacks only once, stopped before the town of Kula, had to wait for everyone to get to the shuttles, loaded all of the bikes in the trailers, drove about 15 mins down, then all riders got back on their bikes. While the start location and the Kula bypass are due to ordinances, it makes for a choppy experience and feels unworthy of calling this a complete offering. The disorganization at each step of the way further diminished the experience. I'll skip the final stretch of the bike ride in this review because we ultimately had to skip that. Due to all of the time waiting at Maui Bike Co at the beginning, waiting for bike and group assignments after sunrise, and waiting for the final riders halfway down the summit for the Kula bypass, we ran out of time to complete the ride. We took the shuttle ride down after the Kula bypass and got back to Maui Bike Co at 10:30am, the time we were told when inquiring about the excursion. We were glad to be done and wouldn't recommend this company (or experience) to others. The $1 park pass for sunrise is probably the best bet to ensure visitors can see Haleakala just as they desire. For those still reading and interested in why this was so disconnected..... In listening to the employees complain alongside the confusion throughout the day, we came to learn that the company offers direct booking as well as bookings through several third-party vendors like TripAdvisor. Additionally, they offer a variety of Haleakala packages available each day including the sunrise+breakfast, sunrise+guided bike tour, and the sunrise+self guided bike tour. With all of the different experiences and booking platforms, limited communication and day-of leadership, alongside a brand new sign-in/waiver system that the staff said was difficult to use, it's sufficient to say there was a lot of confusion about who had booked what and who should be where -- and the staff just isn't set up for success.