Fun exploration! - So much fun riding bikes up and down the West Coast of Maui. Excellent explanation of the map and points not to miss by Nate. Wonderful way to spend a few hours!

Great bikes - We needed seven bikes and a child seat. Everyone was able to select the bike they preferred and instruction was given on operation. Had a great day riding.

Great and fun experience - Very helpful and patient with us. I highly recommend this activity and plan to go back before the trip ends

Fun experience for the family! - We had so much fun doing this with our family! The bikes worked great, and it was fun to go through Lahaina / Kaanapali. Renting for 2 hours was perfect. The only thing was that we thought our 11 year old would be able to ride her own bike but found out you have to be 15, so she had to ride tandem. But it was still fun!

Awesome way to see Kapalua - The bikes are so fun and the ride up the coast was beautiful! Great way to see Maui. Will coming back next year

Fun way to explore - We took half a day and rode down to Kapalua. Was a beautiful ride and the bikes were great! Will be coming back again

Good but be warned - I didn’t know if we were in the right place because it looked a little sketchy but it was great! The bikes worked good and we had fun but we couldn’t go to many places because his bikes battery drained wayyyy faster than mine, it might be because he’s heavier but it was draining really fast unlike mine so who knows but the ride was smooth and it was really nice and wasn’t tiring, honestly, my butt does hurt though from the seats, they are not the most comfortable.

Beautiful place to bike, limited bike lanes. - First the guys at the bike rental were great. They showed us how to use the bikes, got the right fit and answered all our questions about the bikes. They gave us locks so we could lock them up, if needed (and we did). They also gave us a map, and some directions. Part of the lower road was in repair so we had to ride on the highway more than usual, but actually that felt safer as at least there was a 5-6ft shoulder to ride on. The other roads are very narrow & quite busy, so not always a relaxing ride. Unfortunately we were told we could not ride up and around the inland farms (which we really wanted to do). While we had fun, the area is really not bike friendly, we were expecting bike lanes, but they really don’t exist. You need to be comfortable with riding next to and among cars to do this. We rented for a full day, while a half day would have been plenty. It’s no fault of the bike company, but be prepared for somewhat limited places to “safely” ride. However, with all said, we were glad we rented the bikes & had the experience.

Bike - Bike was old. Given map find your own way. Hwy 30 then to a resort. Greasy burger but a nice day out. Thought I was on a tour. But was on my own.

Be aware, do not do business with these people - Do not go with teens. Nate had the information that my kids were older and even had their weights but didn't let us know until 20 minutes before our time on 12-31 that he had a 100lb limitation for passengers on the e bikes when we booked on 12-10. He called us while we were driving from our hotel 50 minutes away . Our only possible way of continuing was for us to leave one of our kids in the car. When I asked him about why he didn't inform us earlier about his passenger weight limit for the e-bikes, not the weight limit for the entire e bikes, he told me to take it up with Viator. Nate was quite rude and unprofessional. Also his phone number on the Trip Advisor site is disconnected. His poor reviews demonstrate this same behavior. Do not rent with Nate.