Great tour guides! Very friendly, knowledgeable, and gave great tips on other activities for our trip.
My second favorite part of our honeymoon ! First was our wedding !
Fabulous guides with great instruction to set expectations....great history narrated on the trip up!
Amazing staff and an all around great experience!
Great way to start the vacay. Beautiful sunrise and fun ride. Little worried too far or too much traffic. Neither was true. People there were great. So glad we did it.
Absolutely amazing bike ride after an incredible sunrise. Everything about the trip was wonderful. From the accommodations and quality of equipment to the incredible employees who made the experience exceptional.
Exactly what we expected and more. Appreciated the rain gear, gloves, etc. Jackie was very knowledgeable. She was very clear about the safety guidelines—to the point that she could have scared some folks from riding. At first I raised my bike seat to the height I normally ride on. But I felt like I was really going to fly forward because I leaning so far forward. Once I lowered my seat (way lower than normal) and could sit more upright, I felt much more comfortable. It was a beautiful ride. So appreciated the hints on where to stop along the way. Would definitely recommend it to friends.
There are several parts to the tour:
Arriving and Getting Equipped with Bike Helmets, optionally gloves coat and pants - C
Getting on the proper bus - C
The Tour Guide - A
Sunrise - AA
The Bikes for the ride down the Hill - B
The Ride - (B-D) depending on the party member
The Return - B+
As background I have spent a few 1,000 miles on mountain bikes and my family was also well trained on riding and the course / directions were pretty straight forward.
I'll comment on the above. First, getting equipped and loaded was a bit clumsy and just average they had two guys helping equip 3-4 bus loads of people who all had no idea what they wanted or needed at 4 something in the morning. Our particular Guide was super awesome and really enjoyed the job he did! Sunrise was phenomenal! (However, there are very few great places to take photos and the viewing period is short so being early as possible is a must. We arrived late so our photo opportunities were less than we hoped for) The bikes are decent, good mountain bikes but for a 24+ mile downhill ride on asphalt were not that great. Some in our party struggled more than others thus the range in grades. There were couple people to meet us when we returned and took our gear making the return easy and painless.
Would I recommend this adventures for others? Only people or groups that are OK being in a saddle for a couple hours and enjoy riding the brakes. Truthfully there is not much to do on the way down, the stops the guide tells you about are just average tourist trappings.
If we had the itch to see the sunrise again (which is by far the best part of this whole deal), we would get a Reservation on line for $1, get there early enjoy the park, drive down and enjoy a nice breakfast and save a few $100.
Derek and Teresa did an excellent job of keeping us informed and entertained. The sunrise and bike ride are something everyone should do at least once in their life!
The tour was well organized, sharply on schedule, and moved like a well-oiled machine. The bikes and included equipment were quality, and the bus itself was comfortable and driven like a pro. The ride up blinked past specifically because of the exceptional knowledge, humor, and humbling generosity of knowledge of our tour guide, Bill, who journeyed well beyond the typical summative tales of Hawaii’s history to provide a fascinating interwoven narrative of geology, ecology, astronomy, history, culture and current events unlike anything I’ve experienced on any tour ever. I’m admittedly not usually a fan of tours, because the canned knowledge and feeling of being a canned fish in a bus don’t appeal to me, but I can’t recommend this specific tour highly enough. Bill is a treasure of knowledge and his passion for his work, his people and our planet was well worth the price of admission alone. His extra tips and tricks for getting the perfect Haleakala sunrise worked perfectly, and his recommendation for great breakfast without the crowds was on point! The self-guides ride down was great, lots of fun and felt like a real adventure, even though we had great directions and weren’t in danger of getting lost. We did a lot of fun stuff on Maui, but this was surprisingly the best thing we did, owing 110% to the crew who put it together. Thanks all, and Mahalo!
Excellent tour guide lots of personality and very knowledgeable
Service was great from the time we entered the shop, till the very end. Knowledge and upbeat
employees, plus everything you need provided. The sunrise experience can’t be beat!
The customer service is excellent. Easy to book, comfortable ride up and a very entertaining and knowledgeable guide!
We were happy with the experience today. From our pick up driver Derrick to our guide up Malon and Teresa. Everyone was informative and friendly. They accommodated our needs when we needed a shuttle down instead of completing the tour on bikes. The ride down was a bit much for my daughter. We would love to purchase a tee; are they available online?
Most beautiful sunset I have ever seen. Good equipment and staff was courteous. I highly recommend it.
We did the self paced tour and it was incredible. Derek and Marlin, our guides, were awesome and made the early ride up fun, and very informative. They made us feel safe and assured that it was going to be a great ride. And the sunrise was spectacular. Overall, just a blast, and one of our favorite things we did on our trip to Maui.
The drivers & tour guides were knowledgable & friendly. We were thankful for the rain & cold weather gear available to us. Our only suggestion is that bottled water be made available to guests on the long ride up to the peak, for the bike ride & on the return shuttle back to the hotels. In addition, it would be nice to have some muffins and/or bagels available at the base.
We loved our tour guide Bill! He made the experience wonderful.
Everything about the trip was perfect from the guides, to the equipment, and down to the arrival at the top of the crater. Thank you for the memorable experience while on our honeymoon!!!!.
Great guides! Great views! Fun day!
The people were awesome, and the mountain speaks for itself!
Eddie was the best guide!
One of the most amazing experiences ever! We
chose the self guided bike tour. Very well organized at the shop, providing us with everything we needed.
The staff were light hearted and fun. Walter and Jackie gave us interesting historical info on the ride up the mountain (and many funny jokes!) Highly recommend this company !
We did the self guided Sunrise Bike tour, but the tour guide Billy was great informing us on the trip up and before the bike ride would definitely recommend this again
This was the best part of our Maui vacation. The company was great. Informative and helpful. You knew exactly what to do. There were bathroom stops along the way. The ride down the mountain was extraordinary. It was the best experience.
Awesome trip, pistol was a dope tour guide keeping us entertained the whole day and helping us capture some special moments. I will tell everyone who visits to use you guys, mahalo!
Very well run. We got to go to the top, despite the govt......and the sun came up!!
Pistol Pete was very informative!