1. Booking
   Initial Contact: Book via website, mobile app, or phone. Service Selection: Choose between airport transfer, city transport, or long-distance trips.
   Personal Details: Provide pick-up/drop-off locations, dates, times, and special requests. Confirmation: Receive an email/message with booking details, vehicle type, and bodyguards.

2. Pre-Transport Preparation
   Vehicle and Security Setup: Equip vehicle with security features; assign bodyguards. Driver Briefing: Inform driver of client preferences, route, and instructions.

3. Pick-Up
   Arrival Notification: Receive notification when the vehicle is on its way. Meet and Greet: Professional bodyguard/driver greets and assists with luggage.
   *Verification: Confirm client’s identity and booking details.

4. During the Transport
   Comfort and Security: Enjoy luxury amenities with secure environment. Route Monitoring: Driver uses the safest and most efficient route with real-time updates.
   *Assistance: Request additional services or changes during the ride.

5. Drop-Off
   Arrival Notification: Get notified upon arrival at the destination. Assistance and Farewell: Bodyguard/driver helps with luggage and ensures safe drop-off.
   *Feedback Request: Receive a follow-up message or survey for feedback.

6. Post-Transport
   Review and Adjustments: Address any issues or special requests. Record Keeping: Document trip details for quality enhancement.

• Private transportation
• Bottled water
• In-vehicle air conditioning
• Alcoholic beverages available upon request (ID required)

• Snacks

Elite Shield Force Medellín offers a distinctive transport experience with luxurious, private shuttles that take you to top attractions like Comuna 13 and Medellín’s Botero Plaza. Perfect for adventure seekers and families, our service combines comfort with local insights, providing a seamless travel experience. Enjoy personalized itineraries and knowledgeable drivers who offer insider tips and fascinating stories about Medellín’s vibrant culture and history. With our emphasis on safety and convenience, you’ll explore the city in style while making the most of every moment.

• Important Note: We serve alcoholic beverages exclusively to travelers aged 21 and over. For those under 21, only non-alcoholic drinks will be available.

For a full refund, cancel at least 24 hours before the scheduled departure time.