Great personal touch! - To begin with, our flights were rescheduled two times, so we had to keep changing the time that we needed to be picked up from the airport. We fully expected to be stood up when we arrived and to have to take a taxi. However, Veronica was there waiting for us when we finally arrived in Naples. What a relief! We had arranged for a private transfer from the airport because we were apprehensive about trying to communicate while not speaking Italian. Veronica put us at ease immediately! She was enthusiastic about meeting us and very gracious about welcoming us to her city. It was the perfect start to our vacation! It is clear that she has a love for travel and is eager to share all that her part of Italy has to offer. She is knowledgeable and easy to talk with. It felt like we had made new friends instantly. If we had the time, we would have happily booked a tour with her company. Go... see... do! Buon viaggio!