Mexico City Airport Transfer: Private Pick-up Service to Hotels with Professional Attention

126 Ratings

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Experience a seamless and personalized airport transfer service in Mexico City. Our professional team ensures your safety and offers optional tours to explore the city and its surroundings.

Duration: 1 hour, 30 minutes

Cancellation: 24 hours

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Highlights

The pick up of passengers, will be only in one terminal of Mexico city airport. T1 or T2 (BENITO JUAREZ)
Once you make a reservation with us, we will be in touch with you for knowing the details about your arrival (flight number and destination).
At the airport, the driver will have a sign with your name on it close to your exit door.
While we drive you…

What's Included

Private transportation
Carbonated beverages
Bottled water
One-way trip
In-vehicle air conditioning

What's Not Included

Gratuities

Additional Information

Our team will provide you with expert and tailored service from the moment you book with us and throughout every stage of your journey.
You will be safeguarded by our travel insurance during your travels with us.
We are fluent in Spanish, English, and French.
Should you require, we have various alternatives to explore the prime locations of Mexico City and its environs.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings

4.8

(126 Ratings)

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1 star

Daniel_m

Nov 18, 2024

Great experience - Smooth transfer from the airport to our hotel. Very helpful and friendly. Driver went above and beyond to yet and get us reservations to a bar and lucha libre event as well.

Review provided by Viator

Robin_k

Oct 6, 2024

Excellent and Professional - Xchel was excellent and very patient, on time and professional . What else can you ask for? I will definitely recommend!

Review provided by Viator

Elsa_a

Sep 16, 2024

A premium experience. - Our driver Xcel was a complete professional, and was awaiting us with a sign on arrival. We traveled to Mexico with our small dog & he was so kind as to stop us off at a grassy area along the way so our pup could have a rest stop. The car was premium quality, smooth ride and had a small cooler with refreshments to top it off. The seats had a book on Mexican history, which got us more inspired for our time here. Would absolutely book again. Top tier pickup!

Review provided by Viator

Holly_w

Sep 1, 2024

Simply the Best! - Hugo went above and beyond. He ensured every detail was taken care of. He was waiting with a sign & was parked very close. Very comfortable vehicle for our ride to our hotel.

Review provided by Viator

Felicity_s

Jul 31, 2024

Best experience ever, for airport transfer pick up. Thank you. - HIGHLY RECOMMEND. 5 stars. ⭐️⭐️⭐️⭐️⭐️ This is by far the BEST AIRPORT TRANSFER I have experienced and I have had some challenging ones in the past. Sara & Shell picked me up and couldn’t do enough for me. They were waiting at the organised pick up place and my flight was just slightly delayed too. No extra cost, unlike some scammers. No hidden costs. They are good drivers and fluent in both English & Spanish. It was so well organised and so easy. They made it pleasant after a long flight. They offered extra food information on what to see with exploring Mexico & little tips. There were condiments and water waiting on the car, which is included. They couldn’t do enough for me. The price was reasonable considering the journey & luxury car and lots of space. I will request their services every time and they are available for other journeys. Much appreciated. Thank you.

Review provided by Viator

Nikki_c

Jul 5, 2024

Easy! Amazing 10/10 - I had an amazing experience. Xchel was communicative and made sure that we were on the same page before my arrival. My flight was delayed three hours and Xchel was more than accommodating. I would highly recommend!!!

Review provided by Viator

Daniel_h

Jun 23, 2024

Excellent service! - Sara was on time, easy to find, professional and extremely helpful. She had lots of ideas and recommendations for places to visit in our trip. Excellent.

Review provided by Viator

Paul_b

Jun 5, 2024

Excellent job by Viator on transfer from airport to the hotel in Mexico City - Xchel was very friendly and professional. He was extremely patient and communicative with a severe delay on our plane landing. Represented Viator very well.

Review provided by Viator

Sofija_m

May 30, 2024

Grade A service ! - This company was on time and waiting for us. Driver was professional, Friendly and helpful. Would book again.

Review provided by Viator

Gabriel_g

Dec 29, 2024

Not a great experience ! - Never got to use the driver. Communications with this app based business was poor. The actual email was not outlined where pickup up would occur and while I was waiting at midnight in Mexico City in an area where other passengers on the same flight had drivers with the name signs of party for pick up finally got concerned when we were the only ones left. As time passed I tried calling the help line and got put through multiple levels of automated recordings with no actual support. I ended hiring an Uber driver and got an email from the driver while I was already in another car that he was waiting in the parking area. Awful experience. Driver may have been fine, but the actual company is not who I will ever use again for any if their services.

Review provided by Viator

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up to 6 guests