Be prepared for stairs. - The weather was perfect. The skies were clear. We took the early morning tour so there were no crowds. Our group was only 9 people and our guide, Francisco, was considerate and added humor to his historical talk. It is almost 2 miles of walking not including lots of up and down ancient stone steps. Sandals not recommended. Plenty of merchandise opportunities at the end.

Don't miss it - Alan did an exceptional job in explaining the pyramids also made us feel comfortable thank you very much. Hector is a great driver thanks for safety driving us around. Over all great guys hope to see them in the future for more tours thank you for the experience.

Beautiful and informative tour! - Absolutely loved this tour, Angela was so knowledgeable and so attentive to everyone on our tour. I highly recommend you take her tour!

Excellent tour - Eduardo is a very knowledgeable guide. Enjoyed very much. We were able to climb some smaller pyramids. It was worth it.

Super knowledgeable guide and exciting adventure - Ines (our guide) and Oscar (our driver) took great care of our group. I had a million questions while visiting Teotihuacan, and Ines had all the answers. She is a wealth of knowledge and very fun to hang out with. I totally recommend this activity, even for solo travelers like me.

Great tour guide and smooth experience - Francisco gave a fantastic tour - very friendly and shared great information! Hector was a great driver as well. We had a great time seeing the pyramids and learned a lot, and the pickup and dropoff from our hotel was seamless.

Memorable Trip!! - Our tour with Francisco was fantastic! Although there was some miscommunication in the beginning regarding the pick-up location, Francisco was incredibly helpful and patient. He communicated effectively and helped us find a meeting spot that worked for both of us. Francisco was knowledgeable, funny, and patient throughout the tour. He provided insightful information and made the experience both educational and entertaining. He and the van driver were great, ensuring a smooth and enjoyable journey. We highly recommend taking a tour with Francisco. His professionalism and friendly demeanor made our trip truly memorable!

Disappointed - Despite the bad weather, the guide tried to make the best of it. What I had not understood from the description of the excursion is that after the visit of Tio we were taken to a store with the invitation to buy and afterwards to a restaurant with compulsory lunch. These last 2 visits were too much.

Disappointing tour: wouldn’t recommend to a friend - During purchase a 7am pick up time was advertised. They messaged us the night before confirming a pick up time of 7:10am which was great. However, the morning of they messaged us saying they were experiencing some issues with the van and to expect a pick up time of 7:30am— again this was fine as it was communicated. When they didn’t arrive at 7:30am we followed up and they kept telling us it would be 10 more minutes until they finally arrived around 8:15am. When we got in the van we were not greeted and the guide did not introduce themselves or confirm our names/group. There were 14 people on the tour in total. The tour was a bilingual tour— meaning some of the guests spoke Spanish and others spoke English. Everything was said twice, once in each language. It would have been helpful to know that information when booking so we could have made a more informed decision. On the drive to Teotihuacan, the guide Ines eventually introduced herself and began to share an explanation of some of the history. She didn’t have a mic so it was difficult to hear her, especially from the back of the tour bus. While we of course expected the guide to have an accent as we our guests in another country, we did find her English a little difficult to understand. I can understand Spanish fairly well & in many cases it was easier to follow the Spanish explanation than try to piece together the English. The transportation to Teotihuacan was fairly comfortable and easy. We first went to the smallest pyramid. The pyramids themselves were incredible! We were able to climb up this one which was really cool. There was a small overlook on the backside where you could see some decorative pieces. Ines didn’t tell us that was there nor did she provide any explanation of that area/side. We saw other groups learning about the history and the pieces and were disappointed that wasn’t included in our tour. Ines would often begin walking away from the group without any explanation of what was next and expect the group to follow her. While we trusted her and knew she had a plan it would have improved the experience if she told us what was next. After the first pyramid, we returned to the van & were driven to a gift shop for the alcohol “tasting”. At the store they provided a small introduction about the agave and different uses. They then walked us around the store essentially giving a sales pitch of a few different items they sold. We then did a tasting of two different drinks. The tasting was about a quarter teaspoon of each drink. We then drove to the sun & moon pyramids. Ines did a small introduction and walked us to the moon pyramid. We then had an hour to explore independently. Again, the pyramids themselves are incredible! After the independent exploration, we returned to the van & drove to lunch. Most of the entrees were around $10-15 which we found reasonable. After the lunch, we drove back to the Mexico City and were dropped off. There were plenty of opportunities to use the restroom on the tour: at both pyramid stops, at the store, and at the restaurant. We ultimately were disappointed the tour & wouldn’t recommend it to a friend. The explanations were limited and at times difficult to hear or understand. The communication regarding transportation could also be improved. We were able to make the best of it since it’s such an incredible site but, the tour was disappointing.

Safety Issues - Booked English tour but was bilingual and could not understand guides English. Morning bus driver was reading texts and making and receiving calls while driving us on freeway in rain!!! Did not feel safe.