Dec 31, 2024
Wonderful day in and around (and above) Teotihuacan - We had a great time for the entire day. The driver was at our hotel downtown right at 5:30am, the balloon registration was easy with early morning coffee and tea, and breakfast after the balloon ride. The balloon flight was unforgetable, and perhaps one of my favorite touristy activities I’ve ever done.
After breakfast, we went to the bike tour company, and Luis took us all around the area acting as a guide, first to the main Teotihuacan site; to ruins of some living quarters with beautiful murals; to a lava cave; and to a site where we learned about obsidian and did a tasting of local food and drink. We ended with a prix fix lunch at a Mexican restaurant, and then our driver took us back to the hotel. All in all, very well organized, and everyone was kind and happy to share their history and community.
Review provided by Viator
Sep 20, 2024
Do this tour - Professional and friendly and attentive and kind and knowledgeable staff who took care of me and gave me the best day of adventures.
Review provided by Viator
May 12, 2024
Best way to experience Teotihuacan! - I was looking for a tour that offered Balloon ride and a guided tour of Teotihuacan, and this was one of the rare tours that offered this. We started the day early but there was a small miscommunication where the sister tour operator tried to pick us up 40 minutes before our stated pickup time. After we resolved that initial miscommunication, it was all smooth sailing.
Angeles picked us up promptly at the right time, and drove us out to the Balloon takeoff site. The ride itself was fantastic! I was riding with two people who had a fear of heights, but this experience was enjoyable for both! It is extremely gentle ride, to the point that you don't even realize when you've lifted off.
You don't need a jacket or anything as the heat from the propane flame can get quite warm. So, dress for a normal day. The flight lasted about an hour before we landed which is quite exciting as the pilot doesn't have directional control and it's a joint effort with the ground team to land the Balloon.
We went back to the takeoff site for a decent breakfast while being serenaded by a Mariachi band. We weren't expecting this, so it was a nice surprise.
After breakfast, we went to the tour office to sign some paperwork, and pick up our guide for Teotihuacan- Luis. Luis was phenomenal. He has great knowledge about the archeological site, and was very patient with us when we stalled to take photos. All of this made for a wonderful day - they were even able to take us to the Pyramid of the Feathered Serpent as we had enough time.
I cannot recommend this experience enough. This is more expensive than the other tours that offer Teotihuacan Balloon and Site visit but it is absolutely worth it ad you get small group focus which truly elevates the whole experience.
I would definitely choose Angeles and her team again.
Review provided by Viator
May 12, 2024
Great tour - Great tour and fantastic experience. Loved it.
Baloon ride is great experience, loved every second of it. The guide during the walking trip after the ride was very knowledgable and it was really interesting.
Breakfast and dinner that was included was edible although room for improvement always exists.
Review provided by Tripadvisor
Mar 25, 2024
Excellent, amazing experience! - The experience was amazing! Our guide, Luis, was deeply knowledgeable. Our guide, our drivers and everyone else was very professional, friendly and helpful! I highly recommend to book one of their tours, you will not be disappointed! You will have a great time and learn so many things for sure!
Review provided by Tripadvisor
Mar 12, 2024
Simply amazing - 5 out of 5. Our guide Eloy was simply amazing. I’m not sure if you can request a particular guide but if you can Eloy can’t be beat. Super knowledgeable, passionate and spoke very good English.
Review provided by Tripadvisor
Jan 6, 2024
It's all about history from the eyes and words of the guide. - Luis the guide. No question was unanswered. A very passionate young man who clearly is for preserving the Mexican heritage and history. I made a comment that its people like him who are change makers. Every aspect of the long walk was filled with stories. My group consisted of diverse people and Luis was able to share his wealth of knowledge. The overall day from pickuo to drop off was smooth.
Review provided by Viator
Dec 23, 2023
Spectacular ballon, walk and bike day! - This was one of the best tours and tour companies we have ever done! Just incredible. Our driver , Giovanny was right on time to our Airbnb and with us at every step of transport and was so friendly and prompt. Once we got to the hot air balloon site it went so smoothly with check in and getting everyone organized and in their groups. The balloon flight was spectacular! Exceeded all my expectations ! The ride was smooth and so beautiful to be above the pyramids with all the colorful balloons in the sky. Our pilot in the balloon made sure we saw the pyramids and ruins from every angle and viewpoint. The day could not have been more picturesque. We landed softly and he had champagne to toast our flight! Then we were treated to a lovely breakfast buffet in the courtyard complete with a mariachi band! Our driver was there and waiting to take us to the bike shop where we met our guide Ramon. He was friendly and so knowledgeable! We biked to the pyramids and he gave us incredible amounts of information as we walked the archaeological site. He even had us pose and took the best pictures We continued our bike ride to a cave and another site of some ruins. All amazing and Ramon continued to educate us and tell stories. He then had us ride to a courtyard where we were treated to an early afternoon happy hour and learned about how they work with obsidian. Finally we went to our lunch spot. A nice little restaurant in the village. Everything was delicious! Giovanny again was waiting for us to drive us back to the city. We were picked up at 5:40 and home around 4:30. What a day! Well worth every penny!!!!
Review provided by Viator
Dec 31, 2024
Terrible Organization and Communication - but Balloon Ride and Guide for Pyramids great. - Our tour started rough! We did not receive much information about how the day would unfold. We were told a driver would meet us at 5 am. However, that was all I was provided. The driver did not identify himself, the car was dirty and the driver gave no information. I had to message Viator during the drive to find out what was going on. The balloon ride itself was AMAZING however, the breakfast afterwards was TERRIBLE. We were then taken to a place for the bike ride. The bikes were very old and the tires were not very full. Our tour guide Ramon, however, was AMAZING! He was so knowledgeable and provided a great tour of the Pyramids and the surrounding area. So overall, Ramon and the Balloon experience made the trip a four-star - but highly disappointed in Viator! We have never had issues with the company before, but this excursion was extremely disorganized and no information was provided.
Review provided by Viator
Dec 26, 2023
Amazing balloon - Everything very well organized, the balloon was amazing and very special . The walk and visit an explanation of Teotihuacán was good. The bicycle tour was not very special. And I would not do that the next time you visit a cave and a commercial place.
Review provided by Tripadvisor