Grottos - The tour super nice, I recommend 100% the experience and place, plus our Guide Sergio super friendly, fun and attentive ☺️

MUST. DO. AMAZING. EXPERIENCE! - We had the best time on this tour. We were the only two booked for the day and our driver/tour guide gave us the best experience. Checo picked us up on time and was very communicative. The drive was long both ways and he stopped for us to use the restroom and anything else we needed. He stopped and helped us get water shoes and a phone case to protect our phones. This was so useful, the caves and swimming would have been impossible without it. We got to the pools early before it got super busy since we came on a Sunday which was really nice. We swam and took pictures and ate food. Then we were taken to the caves. Checo took us through the caves and waterfalls and it was one of the most amazing and wonderous experiences we have ever had! We then were given time to either eat again or swim in the river or both. We swam in the river then grabbed some food. He drove us back and the whole time we had so much fun with him. It was professional, fun, and just overall a 11/10 day and one of our favorite parts of our Mexico City trip. I am grateful Checho drove for over 8 hours to take just the two of us on this experience. GRACIAS CHECO

Comforting - Ideal to visit with your partner, friends and/or family. I recommend you to come in non-holiday season, you will enjoy even more the experience of these caverns.

Very Good place - Tour was very nice. Prompt response on WhatsApp and phine Driver cum guide Fernando was a nice man. Explained well and accoumpied for all points. Vehicle and driving was comfortable

Howard and Azul is amazing! - Now, the reviews about Howard are completely INCORRECT. Howard was a great guide, his english was on point, his knowledge was A1 and he was incredibly sweet. We went to the cutest little shops on the way there. Our driver Azul was completely safe and totally a good time. Azul dj skills are A1 we loved that! Anything we needed they were kindly at our service. Howard became our guest personal photographers and he did it with a smile! They were super sweet overall and I would totally come back again just for them! I will say get ready for a long journey, it takes a good 4 hours there and due to traffic the journey back took a little longer. Overall the springs were so fun, I would totally recommend the swim shoes and phone covers, it made it better experience.

Tolantongo - I don't expect the small car for 6 people. Other than that the driver was nice and very informative. Tolantongo is a most do.

Incredible - One of the best places I have attended. I recommend going during the week or when it's not a vacation, so you can enjoy the experience even more.

Highly recommended! Our... - Highly recommended! Our tour guide went above and beyond. He was also very attentive to everyone's needs. Thank you so much!

Memorable experience - Our guide, Howard, was great. He was very friendly and entertaining. Tolantongo was nice and not too crowded on a Monday. The current in the cave was very strong due to the recent rains. The water in the pools is chlorinated. I preferred the river.

Horrible tour company. - This tour company is a total joke. This company is run by clowns. We booked a trip to the hot spring. Confirmed with them a day prior to the reservation that we’re all set up for the trip the following day. I arrive to the hotel for the pick up and there was already two other guest for this trip. Then someone from the tour company arrived and informed us that the original driver didn’t make it and that he was substituting for him. He comes in a small vehicle max 3 passengers. It’s me and my wife and two other toll and fellows and he said that we could all fight in this little vehicle and do a 4 hrs drive to the hot spring and then come back. This was irresponsible from the tour operator. No other alternative plan was offered or some other resolution. Take it or love it. My wife really wanted to go there and was very excited to go. What a disappointment. Waisted a whole day of my vacation to come to Mexico to be treated like this. Save your selfs disappointment and a bad experience and look to book with a more reputable tour company.