Amazing experience! - Javier and his team communicated very well throughout our trip. The entire experience ran very smoothly from pick-up to drop-off. I was pleasantly surprised that professional photographers were available to capture the moments at very reasonable prices. Would definitely recommend this experience to others!

It's really a must for a proper Mexico City vacation! - This experience was much better than I expected. Phenomenal location, perfect weather every morning. They flew us right up the side of the pyramid, then drifted slowly over the other one. Amazing! Highly recommended.

Pick me and you’ll love it😆 - The best choice for an overall amazing experience flying high in the balloons, touring the ancient grounds and eating breakfast in a gorgeous restaurant. Transport was spot on and our guides were friendly, bilingual smn

Great trip - I had never been on a balloon ride and didn't know what to expect. I was pleasantly surprised by how wonderful the trip was. We started early in the morning at the balloon site and got to see the balloons being inflated before the ride started (I suggest getting transportation with Javier to the balloon site as it is simpler than finding your own transportation). The ride was surprisingly peaceful. Takeoff and landing were very smooth, no turbulence for the entire ride. I almost even forgot that we were in an aircraft (besides that we were hundreds of feet in the air). The views of course were stunning. Javier was also a great host who you can chat with and ask questions.

Recomended - Thank you very much Sarahi. You did an amazing job touring us around. The experience was great and very well recommended. You went the extra mile with the group you had. The entire trip was amazing. Sarahi thank you again.

Once in a lifetime experience! - Wow! What an experience! Everything was beautiful. Great balloon ride and fantastic tour guides! Everything was as planned and described.

Best Hot Air Balloon tour in CDMX - Javier and his team were amazing. They were responsive and helpful the whole time. I loved the pickup option (they picked us up right in front of our airbnb). Provided light snacks, tea, and coffee at the take off place. Our ride lasted approximately 1 hr. We got some great pics and felt like safety was #1 priority. We also got to explore the archeological site for an hour too. Overall for price I think this was very much worth it and would recommend to anyone. Also there was no language barrier Javier spoke great English which can sometimes be difficult here. His rating here may not be comparable to some other hot air balloon guides on Viator yet but DO NOT let this influence your decision.

Dream come true - WOW WOW WOW! This is a dream come true, and we highly recommend going with this tour operator. Communication was handled in a timely and professional fashion, and pick-up was easy and convenient. The balloon ride was incredible. The pilot was able to get us on top of the pyramids for a great view of the city of the Gods. We chose this tour mainly because we didn't want to waste our time and money on tourist traps. The rest of the tours have compulsory visits to "workshops," including eating in a cave, which I read that for many people have resulted in stomach infections. Besides the no-nonsense stuff, we were pleasantly surprised with the breakfast buffet provided in a gorgeous country club. Food was delicious and we even went horse riding. All in all, we highly recommend Javier and his team. Thank you guys. Keep up the good work.

Amazing - It was an amazing tour, it was worth starting so early(4:40 am) to get to the pyramids. Javier was on time and planned it so well for us, we did the hot air balloon and then went to the pyramids first before breakfast at a country club. Which was really a good idea , We were done with our tour before it got really hot.

Amazing hot air balloon experience! - Highly recommend this experience led by Javier and Sarahi! The two operators were professional and friendly, although there was a slight hiccup with hotel pick up/drop off, this was rectified promptly via whatsapp. Maybe the booking process can be a little more clear on the pick up zones to avoid the confusion. After that, everything was perfect and seamless. We were picked up from our hotel at 5am and greeted by Javier and Sarahi. Javier spoke great English, Sarahi spoke just Spanish but she did try, which we really appreciated. We had a small group of 6 and we were the only ones that booked round trip transportation so we got a private ride to the destination which took just under an hour. At arrival we checked in and was provided coffee and snacks while the team inflated the balloon, which in itself was quite a spectacle. Sarahi mentioned that the third party photography company was quite expensive so she offered to take photos for us at no cost which was very kind. After about half an hour of photos and coffee the six of us hopped in the balloon and off we went! Our pilot was very experienced and was able to guide the balloon right over the pyramids while explaining things both in English and Spanish. The view of the rising sun over the pyramids with the sky dotted with balloons was an unforgettable experience. The balloon had great mood setting music which felt specifically curated to the experience. A drone came around to take videos of us and we took turns ducking out of sight for some footage without the other people. This was available to purchase after the ride. After we landed our pilot initiated a toast and provided a detailed explanation of the history of hot air ballooning. That was quite interesting. We even got to pull the firing trigger! After that we got driven back to the main site and regrouped. There was an option for breakfast and tour of the pyramids but we skipped the tour due to time constraints. Breakfast was at a beautiful lake side location. The buffet restaurant is run by a famous chef who's name escapes me. The service was attentive and the food was delicious, far from what you would expect from a breakfast buffet. This came at an extra cost but was well worth it. Wrapping up, the group was split and Javier and Sarahi drove us back to our hotel while the others went to the pyramids. All in all a fantastic experience and one you will never forget!