Lovely - Lovely trip and well worth the money, seen loads and was a quiet and liesyytrip…staff friendly and informative

Must experience millionaires cruise. Ask for JB. 🧡 - This was a last minute booking for a 6pm cruise, but had a fantastic experience with the cruise. The tour guide/ narrator JB was by far the best & he kept us entertained throughout. He fluidly switched between English & Spanish & showed us the true flavors of Spanglish while pointing out all the must sees along the way. He added an extra personal touch by offering to take creative photographs of Miami skyline & us creating extra special memories . Excellent bar service & an overall fantastic experience .

Great Way to See the City - We did this tour as part of the Big Bus Tour. We had to first go to the Big Bus Kiosk at Bayside Marketplace to get our tickets, then go to the Island Queen Kiosk (10 steps next door) to get our tour tickets. The captain of the boat was amazing, and the tour guide was very detailed in his information. He did say everything in both Spanish and English. I can see how certain people would get annoyed at the repetition, but he did explain that there are A LOT of Spanish speakers in Miami. As others have said don't put your name in the draw or get pictures - they are more hassle then they are worth.

Boat Tour - One and a half hour cruise around the port of miami visiting Millionaires Row and a great perspective of the city of Miami by boat.

We feel conned - The BIG BUS guys sold us the tour to know Shakira's house and it's not inside the tour so we felt ripped off for that reason. The crew team was amazing.

Decent value, but beware of all the upsells aimed at tourists - Overall, it was fine. They seem to be the top company giving tours. It was reasonably priced and a fun experience. The boat was clean and in good shape and the narrator was entertaining. Be wary that they try to take advantage of tourists. They hit people up hard for tips, try to get you to buy photos, and they literally try to sell timeshares. There’s a mock raffle where the “winners” get a special offer.

Fraudulent Raffle on Millionaire's Row - I want to express my deep dissatisfaction with a deceptive practice that occurred during the Millionaire's Row cruise by Island Queen. During the tour, a supposed "raffle for tourists" was organized, in which we were informed that we had won a cruise. However, to claim the prize, we were required to attend a presentation the following day at a hotel. What was not disclosed at that moment was that this presentation was, in fact, a sales pitch to sell a travel membership from the company Holidays Lounge. The presentation was extremely long (over 4 hours), filled with false promises, confusing information, and misleading conditions that resulted in a terrible experience. We believe that allowing such fraudulent raffles onboard your cruises damages your reputation and exposes your customers to dishonest practices. In our case, this situation ruined our trip and made us waste valuable time trying to resolve something that should never have happened. However, I must clarify that my dissatisfaction is not based solely on participating in a raffle but on how it was conducted and the consequences it brought. A genuine raffle should reward winners with something tangible, like a dinner, a cocktail, or a tour, without additional conditions beyond enjoying the prize. In this case, what you present as a "raffle" is, in reality, a deceptive process. To claim the prize, we were not only required to pay a $40 USD deposit (which, although supposedly refundable, generates distrust), but we also had to attend a presentation without being informed of its purpose or provided with clear details. This presentation lasted over 2 hours (in our case, more than 4 hours), making us waste valuable time during our trip. What is most concerning is that this presentation turned out to be a sales pitch for a completely false and misleading travel membership, designed to trap tourists without giving them the opportunity to research the involved company beforehand. What you allow onboard your cruise cannot be considered a legitimate raffle. These practices not only ruin the customer experience but also severely damage your company’s reputation, as they facilitate questionable activities by other entities. I hope you reconsider allowing such "raffles" and evaluate the risks and consequences these practices bring to your customers and the trust in your service.

Terrible experience - Went on cheaper tour a few years ago and upgraded to this for $35 each. Started off badly with a really rude guy taking photos. The girl told us to sit left hand side facing forwards to see the houses. This was the wrong side ! The tour guide was playing on his phone most of the time and gave no history of the properties as the competition did and only passed some of the properties. All in all a very poor experience. The only good thing , I ignored the free holiday draw and realised that everyone who entered won??? Keep clear of this dud.

Island queen - Enjoyed the tour but left a sour taste that we were conned in to thinking we had won a holiday. It was a scam and lost 40 dollars which we had paid in deposit. Wouldn’t recommend to anyone. Don’t know howThey can do this to anyone day in day out

Avoid Island Queen Cruises and the Scam prize draw absolutely would not go on this tour with scammers on boardboa - My cruise was dreadful ruined by these people who are on this boat offering a free prize draw my name was drawn out I have won think this to good to true. You get taken down stairs they tell you won a free holiday choice of a cruise a holiday in cancun a holiday in USA here’s the catch you have to visit a resort centre for a 90 minute presentation they also want a $40 dollar apparently refundable not back on your card but on a visa card at the time I felt under pressure as my wife couldn’t believe our look when I got of the boat i thought what have I done so I looked online and many other people had the same experience my advise is avoid this company and use another company I have now got to go threw contacting my credit card and getting my money back from these scammers