Oct 31, 2024
carville Tours the best !! - jet boat fun in Montego bay , carville tours was the best !! hassani took us to the location and made sure we were good , i did the Jet car and my friends did jetski , make sure you bring towels and swim clothes because you definately gonna get splashed , it was overall amazing!
Review provided by Tripadvisor
Oct 8, 2024
Good customer service - Thank you for fun experience, good customer service, proper communication with confirmations and in time pick up! Wish you have a longer route and places to go but overall it was a fun experience!
Review provided by Tripadvisor
Oct 2, 2024
good vibes good adventure! - this new jet boat tour was very unique and fun,me and my 14 year old son went together and we were able to go fast and get good splashes from the sea , a real adventure , our guide and transportation guy was professional and accommodating. book this jet car now!
Review provided by Tripadvisor
Aug 6, 2024
LIT 🔥🇯🇲♌️ - I had so much fun. This was new for me so I wasn't ready! But with the help of Keno I had the best experience ever far better than I expected! I felt like I was in a real race car!! Thanks Keno for a lit ride!! Shot out to Rome who got us there and back to the resort safely.
Review provided by Viator
Jul 22, 2024
New Jet Car! - Amazing experience, this is a must do, Jet Cars were super fun and our guides were very friendly,Driver Hassani was the best, van luxurious , highly recommend .
Review provided by Tripadvisor
Jun 12, 2024
Over rated - The JetCar's was a cool experience, we did them for my daughter's sweet 16 but it's costly and not enough time they give you in them.
Review provided by Viator
Apr 28, 2024
Fire Jet Car Experience - If you’re considering the Jet Cars !!! BOOK NOW highly recommended such a good time and you can create A1 content ☺️.
Fun experience don’t pass up a good time. !!!
Review provided by Tripadvisor
Apr 2, 2024
Jetcar was AMAZING! - We had such an amazing experience riding the jetcar. The jetcar is a MUST when coming to Jamaica, we will definitely book it every time we return. The pictures are priceless! Thank you Carville Tours for taking great care of me and my friends.
Review provided by Tripadvisor
Oct 23, 2024
THE WORSE DO NOT USE CARVILLE TOUR OF JAMACIA - I had the worse experience starting with being misled on your advertisement stating a product that I ordered from the picture. As the survey states how did I enjoy my JET CAR TOUR. I was told after the fact that I order the Jet Ski experience. I did not care for the bait and switch techniques done by your company. Its just a form of stealing business with the customer holding the bag. The Jet Ski were way passed being used for customers. Seats were tour and one ski had major malfunction. The location was something out a back alley. Aigail from Carville Tour Jamaica was my point of contact for the tour appear confused as to sending us to a trashy location. Abigail had me to ask for David who was in charge of the tour. Tour event operators were very rude and unprofessional. I did not want to continue the tour after 3 minutes. I hope that this review result in not using Carville Tours of Jamaica for false advertisement and endangering me and my friend with equipment that was not safe. We will be passing this review to everyone I know to save a life. FOR SURE I FEARED MINE!!
Review provided by Viator
Sep 3, 2024
WORST ACTIVITY, WRONG LOCATION DIRTY HAZARDOUS JET CAR SKI - 1st booking, makes out you are booking for jet car ski, but be careful on ticket it states jet ski only, however the tour operator waived this and allowed me and my son to ride a jet car ski as we travelled from far.
When we arrived 2 cars were available, a green and blue however 2 representatives took them both way out to sea for almost 30 minutes as me and my son stood there waiting, bearing in mind my son has autism and ADHD, but I guess they saw an able bodied boy and made assumptions this was an ok thing to do. The 2 cars were seen idling in the far distance at sea for that long period before coming to shore.
We were then offered the blue jet car ski, and rushed on board with no opportunity to inspect the car, only a person jumped on the back to make sure we knew how to work the reverse and accelerator pedals and start stop, this blue car i noticed was in an appalling condition (as photos show) it was wet, full of sand on the seats and not cleaned before me and my son got in to ride, after the other operator brought it back into shore, hindsight I should have refused to get in, but I didn't notice, until we finished our ride that the green car was cleaner and in a much better condition than the blue car we were given.
This is because another operator used the green jet car ski whilst we were also out at sea.
The blu jet car ski seats were ripped, not only at the head rest but the actual seat exposing the backing foam. There was food and sand in the seats, the wing mirrors were missing (this was a hazard in itself) the sides had dried blood stains, (disgusting) and there were bottles and cutlery left in the middle compartment!?! The car was rusting and had broken parts, all of this was realised when driving the jet ski out, and the initial excitement as well as waiting time had worn off, It was particularly noted when I saw that the green car was in a much cleaner state and had wing mirrors! So why we weren't offered this car is beyond belief, I'm guessing they thought they were doing us a favour by offering the jet car instead of jet car ski, but should I have known I would have declined and requested a refund. They need to be clear on the booking about the type of jet ski offered, as even on my email it clearly states jet car ski tour, but on another receipt emaild it said jet ski only! All for $144 USD for 30 NOT WORTH IT, FELT RIPPED OFF, ALSO THE DIRECTIONS ON THE PDF RECIEPT SAYS TROPICAL BLISS BEACH, MONTEGO BAY, THE ACTIVITY IS NOT ACTUALLY LOCATED HERE! AND THE BEACH STAFF SEEMED FUSTRATED THAT THEIR BEACH ADDRESS IS BEING USED AS GUISE TO LURE POTENTIAL CUSTOMERS TO BOOK, I'M OBVIOUSLY NOT THE 1ST,3ND IR 3RD PERSON TO GO THERE EXPETING CARVILLE TOURS, AND TO TOP IT OFF THEY HAD JET CAR SKIS THAT LOOKED PRISTINE, NEXT TIME I KNOW WHERE TO GO. MY HOTEL PICK UP WAS NOT ON VIATORS LIST SO I FOUND THIS OUT AS I DROVE THERE MYSELF. BUT THERE WAS NO OPTION ON THE BOOKING TO NOT REQUEST PICK UP,
Review provided by Viator