Aug 22, 2024
Beautiful park! Guided tour is recommended. - Very beautiful and large park with multiple routes. We have had a tour with ‘Dani’. He explained a lot about Monteverde: climate, nature and wildlife. Unfortunately we have seen little wildlife, but that also comes with ‘nature’ and the season.
One remark: Uber does not drive to/from this location. You need to take the bus or a taxi.
Review provided by Tripadvisor
Mar 10, 2024
Truly learning about the ecosystem - Our guide Raul was excellent, he is a very knowledgeable biologist, very caring about all life in nature. He found many amazing animals, birds, insects. It was clear that all other guides treated him with respect and asked for guidance. It wasn’t about how far we walked, it was about where the animals were. Yes I would recommend
Review provided by Viator
Jan 21, 2024
Beautiful! - Steven was such a good guide. So knowledgeable on all the flora and fauna!
Wear hiking boots since the pathway is muddy and slick.
Review provided by Viator
Feb 15, 2024
Rainy Day Tour - Our guide Dani found birds etc that we never would have seen in our own. Amazing pictures and memories
Review provided by Viator
Apr 26, 2024
Neat outing - The guide was not that personable. Luck of the draw I guess. He and another guy in the tour were dead set on spotting a quetzel. Which is the main bird to see out here I get. But me and my friends felt like afterthoughts. The guide was good at placing the scope on some exotic creatures like the monkeys and other birds. Allowed us to get some cool pics. Definitely wouldn’t have seen much without him. But walking away from it I felt bland.
Review provided by Viator
Mar 25, 2024
Beautiful and crowded. - Cloud forest is beautiful. Very crowded. Hiked afterwards on our own to continental divide. Much quieter and amazing views.
Review provided by Viator
Mar 31, 2024
Good tour but poorly organised - Whilst ultimately the tour was very good and the cloud forest and guide were amazing and knowledgeable the overall experience wasn't great. No where in the description in this tour does it state too make your tour run on time that you would have to turn up to the ticketing office early and get into thr most disorganised ticket purchasing system I have ever encountered. It wasn't clear that we would actually need to buy our ticket and our guide was late and it wasn't clear who it was. We found another couple on the same tour who had run into the same problem. So my advice before booking this tour is understand that you need to arrive at the ticketing office early, put your name down to get into a queue to get tickets, which in the morning took 45minutes extra because none of this was clear and ultimately 45mins off our tour time.
Review provided by Viator
Sep 4, 2024
No show guide, don't waste your money or time, hike on your own it's possible. Also check out the hummingbird garden! - The guide stood me up. I waited for an hour and finally reached out to viator customer service. I received a full refund but was very disappointed. I do not recommend using this vendor for a tour as I read through other reviews once I had my poor experience and realized I'm not the first and likely not the last to be stood up. Doing waste your time and money with this vendor. This location one you can check out without a guide.
Review provided by Viator
Apr 4, 2024
Viator stood me up - Viator ditched me. My tour person didn’t show. When I called he said Viator had sent him a cancellation. What happened is my credit card was compromised so I cancelled it between the time I made a reservation and payment. Viator cancelled my reservation and told me to rebook. I did so whit a good credit card. But the guide said he didn’t get that. Call me to work out a credit.
Review provided by Viator
Mar 16, 2024
Guide didn't show but we were rescued - Our guide was a no-show. THANKFULLY a guide was hanging out at the entrance with no guests and communicated with our missing guide on our behalf. (I had no response from them when I attempted via viator). He absorbed his duty and pre-paid price. We are thankful to Juan Carlos for saving us and finding our resplendent quetzal!! There's no way we would have been so successful without a guide so I most definitely recommend one. Just not this one.
Review provided by Viator