Wonderful day - This was a great trip with the highlights of Matsumoto and Narai-juku. Our guide, Shawn, was incredibly friendly and helpful.

An amazing day trip to Matsumoto & Haraijuku - My husband & I had booked this tour through our travel agent in India. Joyce is an amazing guide. Of all the other day tours we did in Japan during our trip, this tour was the best. Joyce had so much to say about the history of Japan which we were walking to Matsumoto castle & everything was clearly understandable. The tour was smooth & flexible. We loved the recommendations that she gave us while we were in Matsumoto. Overall, our experience was amazing with Joyce.

Wonderful tour - This was a very laid back enjoyable tour. There was a mix up related to start time on my part and we were late, but Dai was very accommodating and adjusted time accordingly ( thank you for that)! Matsumoto castle was beautiful with a very interesting history. Narai Juku was picturesque. The day was easy and unhurried. We never felt rushed even after our late start. The drive through the countryside was beautiful. Our guide Dai was just a pleasure to hang with for the day. I would Highly recommend this tour.

Matsumoto and Narai - It was an excellent trip. My friends and I enjoyed this trip very much, especially our guide (Joyce) was very informative and showed us not only the tourist's highlight but also the hidden away places. As well as a superb lunch of noodles ! Also thanks to the driver who drove us safely. I will definitely join other trips by Snow Monkey again.

Excellent tour to Matsumoto and Narai-Juku - Amazing tour visiting the interesting castle of Matsumoto and the surprising town of Narai-Juku were we ate in a delicious restaurant and visited a house where we learnt a lot of how they live. As we were a small group, our kind and funny guides Shawn and Devin answered all of our questions and explained a lot of japanese culture and history. It was a nice ride and our fantastic driver Mr. Hara also answered us some things. Thanks for the great experience.

If you're looking for a fascinating day trip from Nagano, this is it! - We had a fantastic time with Devin as our guide touring Matsumoto Castle and the historic post-town of Narai-juku! My son and I were the only members on the tour, as it was late in the season, so we had essentially a private guide. Devin is super knowledgeable about the history of Matsumoto and Japan and just an overall great guy to spend the day with. The castle itself was breathtaking with Devin bringing its stories to life. As part of the tour, we headed to Narai-juku, which was like stepping back in time. Walking through the main street of the post town and visiting the old homes where the emperors stayed was amazing, Best of all was lunch at a local udon spot - hands down the best udon we've ever had! I couldn't recommend this tour and the Snow Monkey Resorts team more highly (we also went to the Snow Monkey tour the following day, and our guide (Yuseke, I believe?) was equally amazing. Everything from the patient email communications months before to the extra help setting up adjacent lodging at Uroikan, and then with the tour logistics itself with prompt pickups and dropoffs--everything was professional and top-notch. 10/10--we'd do this again with the Snow Monkey Resorts crew in a heartbeat the next time we're Japan.

Great locations, amazing service from tour guide! - We booked this tour as we had a very limited time to make visits outside Tokyo, and while quite busy, we were able to take the Shinkansen to Nagano and we were picked up early in the morning for this tour. We were picked up right on time at the waiting spot in Nagano Station and we drove to Matsumoto, and the views along the way were amazing. In Matsumoto we began the tour by walking to the Castle, where we were explained about the castle itself and the city, and we had enough time to take great photos for the memories. We were able to go inside the Castle, and as I wasn´t feeling well, only my sister went inside and up the castle itself while I waited in the designated waiting spot near the gift shop after taking some photos of my own in the area. We met up again and began walking through the city learning more about Matsumoto's history. We had the option to get some food for the road or eat at Narai-juku but we chose the later, so we began our way there. In Narai-juku we went straight for the restaurant which is a local family run small place, very traditional where food was absolutely amazing, I got myself a Curry Udon (highly recommended as well). After lunch we began the formal tour in Narai-juku where we were explained the history of the location and we got to enter a museum as well. It was nice to have the place very calm in winter as few people were visiting, so great for relaxing and taking photos. After, we began our return, making a stop at Matsumoto to drop off, and continue again to Nagano, where we took the Shinkansen back to Tokyo. If there is more time available in the scheduling, it would be great to spend a night at Nagano or surroundings, but if time is tight, it is perfectly possible to take the one-day trip from Tokyo, taking the 6:16 Shinkansen from Tokyo Station to Nagano and coming back in a late Shinkansen from Nagano to Tokyo. The attention from Devin was 10/10 and the driver was amazing as well, managing to get us in time despite there being some roads closed due to snow and having to take alternate routes. Highly recommend this tour.

Totally brilliant....we are in fact coming back! - This was a great tour with Devin. We were the only ones so were able to go at our own pace. Devin was so accommodating and knowledgeable and our 23 year old son was fascinated with the history of not just Matsumoto Castle but other castles as well. We had a great lunch with Devin in Narai-Juku and even got to see the a statue crafted by a hidden Christian, back when they were persecuted and Devin told us about how Christian Samurai warriors would have crosses scratched in their swords. We want to see more of Matsumoto and the surrounds and have booked our flights back to Japan for November!! Maybe we will see Devin again.

A pleasant day tour - Turns out that we were the only family booked the tour for the day, so it basically became a private tour! Our guide Joyce was wonderful. She showed us the rich history and shared lots of fun facts, keeping us entertained, even our young son enjoyed it so much. The itinerary was well planned but also flexible to suit our needs. Lots of great spots to take magnificent photos. Joyce was really good on making recommandations on food and shopping places.

Black crow castle and Matsumoto - Our family of 5 took the tour with 'Snow Monkey Resorts' on 5th Jan. The bus met us at Nagano stn then drove to Matsumoto where we met our guide Devin. We did a walk through town getting a rundown on the history of the buildings, the town in general and the shrine. Devin was very knowledgeable in this area. After a walk around the shrine and surrounding mall we walked to the Black Crow castle. We had fine weather and the castle set against the snow capped mountains was breath taking. Devin gave us a detailed history of the shotguns then we took off our shoes and ascended the castle keep. The old building is beautifully maintained and had an impressive historic gun museum. Be warned, the stairs are steep, narrow and the rails are slippery. After Matsumotto we bought lunch and headed to the historic town of Narai. We walked the main street and visited a historic house kept in its original condition. Again, a detailed history given by Devin. Overall an enjoyable tour with a friendly and informative guide. The tour is a little pricey and the drive in the minibus is a long one, but you get what you pay for. Dave