For Airport to Hotel (A/H) transfers, a professional driver will greet you at the arrival hall exit with a Name Board displaying your name. The complimentary waiting time is 1 hour beyond the actual arrival time, giving you a total of 2 hours free waiting time after landing. This allows ample time to pass through airport border control, customs, visa checks, and luggage collection procedures without worry. Please provide the pick-up name, flight number, and drop-off address.

For Hotel to Airport (H/A) transfers, the meeting point is in your hotel lobby. The driver will be there with your Name Board at the appointed time. Typically, pick-up is scheduled 3.5 hours before international flights and 2.5 hours before domestic flights. During peak hours or at certain airports, an additional hour or more may be necessary to ensure timely arrival. Please provide the pick-up name, flight number, and airport terminals.

Please Note:
• Tips are not included and are at your discretion.
• Unless otherwise specified, the waiting time is 2 hours after the actual arrival time. After this period, the vehicle will be released.
• If your flight is delayed, we will monitor the flight information in advance and adjust your pick-up time accordingly. For connecting flights, please note that we can only verify the flight details printed on this voucher.
• If you cannot find our local representative for any reason, it is your responsibility to call the number on your voucher for assistance before making alternative arrangements.
• If your pick-up/drop-off details change, you must update your booking immediately.
• Unless otherwise stated, 1 piece of medium-sized luggage is allowed per person. Hand luggage should be small enough to be carried on your lap. If your luggage exceeds the vehicle’s capacity, it is your responsibility to arrange and pay for a taxi to transport your luggage.

• Private one-way transfer in an air-conditioned vehicle

• Excess luggage charges (where applicable)
• Gratuities
• Guide service

It’s single-way private transfer between Haikou Meilan and hotel in downtown Haikou, which is the most convenient and safest way for transfer by a vehicle with legal operation qualification. All prices included, no more extra charge. The driver will meet you at pick-up area of arrival hall or hotel lobby with your name tab.then enjoy reliable, hassle-free private transfer service

Transfer from airport to your hotel or transfer from your hotel to airport

• The vehicle we provide is compliance with relevant laws and regulations,the insurance is provided ,fully insured,

• Transfer by a private, air-conditioned vehicle

• Relax as a professional driver helps with luggage

• 7*24 hrs emergency customer service ,if you reserve the vehicle before 12pm, you could ask for the multilingual customer assistant any help when you in trouble

• 24 hrs free cancellation
  Vehicle: 5 seats standard car

For a full refund, cancel at least 24 hours before the scheduled departure time.