For A/H (Airport to Hotel) transfers, a professional driver will greet you at the arrival hall exit with a Name Board displaying your name. The complimentary waiting time is 1 hour beyond the actual arrival time. (This means you have a total of 2 hours of free waiting time after landing, so there’s no need to worry about passing through airport border control, customs, visa checks, and luggage collection procedures!) Please provide the pick-up name, flight number, and drop-off address.

For H/A (Hotel to Airport) transfers, the meeting point is in your hotel lobby. The driver will be there with your Name Board at the appointed time. Typically, pick-up is scheduled 3.5 hours before an international flight and 2.5 hours before a domestic flight. (During peak hours and at certain airports, an additional hour or more may be necessary to ensure timely arrival.) Please provide the pick-up name, flight number, and airport terminals.

Please Note:
• Tips are not included and are at your discretion.
• Unless otherwise specified, the waiting time is 2 hours after the actual arrival time. After this period, the vehicle will be released.
• If your flight is delayed, we will monitor the flight information in advance and adjust your pick-up time accordingly. For connecting flights, please note that we can only verify the flight details printed on this voucher.
• If you are unable to find our local representative for any reason, it is your responsibility to call the number shown on your voucher for assistance before making alternative arrangements.
• If your pick-up/drop-off details change, you must amend your booking immediately.
• Unless otherwise specified, 1 piece of medium-sized luggage is allowed per person. Hand luggage should be small enough to be carried on your lap. If your luggage exceeds the vehicle’s capacity, it is your responsibility to arrange and pay for a taxi to transport your luggage.

• In-vehicle air conditioning

• Guide service

You will have a hassle-free ride with our private transfer service. When you arrive the airport/hotel lobby, your driver is waiting at the exit of arriving hall with your name tab. Meet your driver at the exit/hotel lobby, get your luggage to the vehicle by the driver, and then enjoy reliable, hassle-free private transfer service to your hotel/airport

• Transfer from airport to your hotel or transfer from your hotel to airport
• the vehicle we provide is compliance with relevant laws and regulations,the insurance is provided ,fully insured
• Transfer by a private, air-conditioned vehicle
• Relax as a professional driver helps with luggage
• 7*24 hrs emergency customer service ,if you reserve the vehicle before 12 PM, you could ask for the multilingual customer assistant any help when you in trouble
• 48 hrs free cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.