World Trade Center Tour: 9/11 Heroes and Memorial

Embark on a 4-hour historical journey of bravery at Ground Zero, tracing the path taken by firefighters and honoring the heroes and survivors of September 11. Skip the ticket line and explore the Official September 11th Museum.

Duration: 4 hours
Cancellation: 24 hours
Highlights
  • The Oculus - The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team “the Dragon Fighters.”
What's Included
  • 2-Hour Narrated Walking Tour
  • Large visual aids (11’ x 17’ photos)
  • Inclusive of all fees and taxes
  • Enhanced access to the 9/11 Museum
What's Not Included
  • Gratuities are welcomed and appreciated.
Additional Information

[Most Affordable 4-Hour Journey] Engage with us on an exploration of the World Trade Center Precinct, revisiting the dramatic events of September 11, 2001. This journey is a tribute to the heroes and survivors of ‘Stairwell B.’
Follow the route navigated by the firefighters and comprehend how some survived the collapse of a towering 110-story…

Location
20 Dey St
Dey Street
This tour meets at the World Trade Center Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(551 Ratings)
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Stephen_l
Oct 9, 2025
In-depth Experience - We are so glad we did this tour! Having lived in the area during 9/11 Keith had insights into what it was like in NYC. His tour also took us to places we would have missed had we done this on our own. His pictures supported his presentation. Thank you Keith for providing an excellent experience in what was a difficult experience to share
Review provided by Viator
Kenya_r
Oct 6, 2025
Phenomenal tour - Keith was amazing… very knowledgeable, personable and funny. The tour was an unforgettable experience and had small secrets and moments not captured by other tours.
Review provided by Viator
Ann_t
Oct 4, 2025
Exceeded Expectations - Great tour with information, sights & experiences we would not have had without our great tour guide
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1811forbes
Sep 29, 2025
We were fortunate to have... - We were fortunate to have a private tour with Chris. Very informative and personable. Comfortable pace.
Review provided by Viator
Nicole_g
Sep 28, 2025
Chris was a wonderful... - Chris was a wonderful tour guide, and he provided us with a highly informative experience! He was kind and very knowledgeable.
Review provided by Viator
Joanne_r
Sep 22, 2025
Mark is the best! - My sisters and I were in town for a Broadway play and we wanted to experience the 911 memorial. We booked with Viator off a friends recommendation and boy are we glad we did. Mark was friendly, knowledgeable, and funny! We learned so much and he took the best pictures of us the whole time. I appreciated his insight and history - and patience with us. Highly recommend!
Review provided by Viator
Denisecm2838fh
Sep 21, 2025
Wonderful Tour - Our tour guide was so informative and entertaining. I would recommend him to anyone. He stopped and took photos of us at certain stops of the tour.
Review provided by Tripadvisor
Katrina_m
Sep 19, 2025
Ground Xero - Christopher our host was knowledgeable and entertaining at the same time.. such a good tour .. would definitely recommend it
Review provided by Viator
Daytrip55915181218
Sep 19, 2025
Amazing tour - Do yourself a favor and schedule this tour with David. He was amazing and so knowledgeable. He is a storyteller and makes you understand everything.
Review provided by Tripadvisor
Carla_c
Sep 18, 2025
Chris was so knowledgable... - Chris was incredibly knowledgeable and passionate in sharing the history of Ground Zero. It was a meaningful experience, and I would highly recommend it.
Review provided by Viator
From $80
up to 15 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).