Ground Zero Tour with Observatory Access

Experience an insightful 3-hour Ground Zero tour, led by NYC firefighters who were part of the heroic effort on 9/11. Visit the Memorial Plaza, learn about Operation Aegis, and explore the new WTC complex. Includes access to the highest Observatory in the western hemisphere.

Duration: 3 hours
Cancellation: 24 hours
Highlights
  • The Oculus - The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team “the Dragon Fighters.”
What's Included
  • One World Observatory Access
  • Narrated 2-Hour Walking Tour using Extra Large Visuals
  • All fees and/or taxes
What's Not Included
  • Gratuities (Welcomed and appreciated)
Additional Information

[Excellent Value for a 3-Hour Experience. Each guide utilizes highly visible 11’ x 17’ images to enhance your tour] The journey begins with the tale of Sept. 11th’s Heroes, Capt. Jonas & Ladder 6. These valorous NYC firefighters were pivotal in an operation that saved over half a million lives. The tour includes a visit to the Sept. 11th Memorial Plaza,…

Location
20 Dey St
Dey Street
This tour meets at the 9/11 Memorial's Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(30 Ratings)
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1 star
Patty_c
Sep 29, 2024
Interesting and so informative. - Christopher was a wonderful tour guide. He was well versed about the history of 9/11. He had a great speaking voice and made the tour so pleasant. Christopher even took pictures for me so I could be in all the pics! He’s a good photographer as well as a tour guide. I “thought” my tour included the museum fee also. However, we did not get to go to the museum which was a disappointment. My response to that is just be careful and get everything you want your tour to include when you sign up. All in all I would say this tour is very worthwhile and worth the money.
Review provided by Viator
Steven_w
Jun 12, 2024
I wanted to teach my 14... - I wanted to teach my 14 year old grandson about 9/11 without being too scary. This tour was perfect and I also learned a ton of new stuff. In addition to seeing the highlights, we learned about the heroism and grit of the everyone involved, especially the First Responders.
Review provided by Viator
P8235mvdeanh
Jun 10, 2024
Had an unbelievable guide who walked us all though Ground Zero, telling intimate stories along the way. - The tour was amazing! Having a guide who lived so much of the experience made it well worth it! We would definitely book again!
Review provided by Tripadvisor
Victoria_k
Jun 4, 2024
9/11 insights from a local and forever views of the city! - We learned a lot of information about the details and timeline of what happened on 9/11. The 2 hour tour leader, Andrew, lived here at the time and could give local insights. Having a drink at the top of the One World Observatory was great. Glad we expanded the tour to include entrance and elevator ride. Thought my fear of heights might be problematic, but not at all. The views are incredible and it was not overly crowded.
Review provided by Viator
William_b
May 11, 2024
Super Guide - Christopher was wonderful - a perfect guide for the 9/11 Memorial. He had so much personal experience. We left filled with knowledge and a better understanding of all the people involved in that castastrophe. If all your guides are like him we will be taking more of your tours.
Review provided by Viator
Nola_w
Mar 26, 2024
Humbling and memorable experience - Christopher was our guide and shared many amazing facts as well as his personal story from 9/11. His professional approach and kind demeanor made for an excellent visit!
Review provided by Viator
Debra_b
Dec 27, 2023
Anthony our tour guide... - Anthony our tour guide was amazing, he went out of his way for us. We enjoyed everything about the WTC!
Review provided by Viator
Leann_d
Sep 25, 2023
Fantastic tour with Andrew (the professor!) - I cannot stress enough how amazing and informational this your was. Our guide, Andrew, was incredibly knowledgeable. He took plenty of time to allow us to see all of the fascinating points and he even took photos of our family so we could all be in the pictures! He was patient, answered questions and helped me personally (mobility challenged) without missing a beat. He gave us tips for after the tour as well. He even cracked a few jokes and had everyone feeling comfortable really quickly. So glad we booked this tour-highly recommend -ask for Andrew!! P.a. The weather was absolutely terrible (rain, windy, cold)-but Andrew did an amazing job and kept us out of the weather as much as possible. We really loved him!
Review provided by Viator
Lewis_f
Sep 21, 2023
Highly recommend - The tour was amazing! Very comprehensive and informative. Our tour guide Chris was fabulous, very friendly, courteous and approachable. Would definitely recommend.
Review provided by Viator
J5124wqderekp
Sep 17, 2024
I did not realize this is a WALKING tour - Excellent and knowledgeable guide. And when our cab got stuck in traffic coming from up north (Central Park), Christopher back tracked himself to get us in the group. But . Somehow when booking, I missed that this is a WALKING tour. We're from LA and.. we don't walk. The muscle aches lasted the rest of my stay in New York City.
Review provided by Tripadvisor
From $84
up to 15 guests
1 Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).