• St. Paul’s Chapel - The tour starts just a block away from Ground Zero at a historic church built in 1766, which astonishingly withstood the falling debris from the attacks. Your guide will describe how this beautiful church supported the community in the aftermath of the tragedy.
• 9/11 Memorial Pools - Honor the memory of those who perished at the World Trade Center on 9/11. Your guide will explain the significance of the symbolic sites within the memorial plaza, including the Survivor Tree and “Reflecting Absence,” the largest man-made waterfall in North America.
• The National 9/11 Memorial & Museum - Bypass the line to enter the 9/11 Museum, where you can embark on a self-guided tour through collections of media, memorabilia, historic artifacts, and more.
• One World Observatory - Take the “SkyPod” elevator up 1,250 feet to enjoy stunning views of Manhattan from this 360-degree observation deck. The deck spans three levels and features the See Forever Theater, immersive LED displays, touch-screen video, and dining options.

• Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC
• Self-guided tour of the lobby of Freedom Tower with the film “Voices”
• Visit to the meaningful sites of Ground Zero
• Moment of reflection at the “Reflecting Absence” fountains
• A local guide who shares stories about their personal connection to 9/11
• Skip-the-line ticket for the 9/11 Museum, featuring historic artifacts, art, and themed exhibits

• Gratuities

This deeply personal tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul’s Chapel. The historic church was miraculously unharmed when the Twin Towers fell.

You’ll then walk to the 9/11 Memorial where we’ll reflect on the lives lost in the World Trade Center attacks. See “Reflecting Absence,” the largest man-made waterfalls on the continent. Your guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath.

Afterward, visit the 9/11 Museum with your skip-the-line ticket for a self-guided tour of the exhibits and artifacts. Next, walk over to Freedom Tower, and in the lobby, you can watch “Voices,” a film about the Twin Towers and Freedom Tower, before riding the SkyPod elevator 1,250 feet up. Visit the tri-level One World Observatory for panoramic views of NYC, immersive LED displays, and the See Forever Theater.

• Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
• 9/11 Museum policy: You will get a timed entry into the 9/11 Museum. Depending on availability, your ticket may be for immediately after your walking tour conclusion or some time later. The museum reserves the right not to admit you if you are early or late. You cannot re-enter the museum. There is a security checkpoint upon entering the museum. All large bags will need to be left at the coat check. You can bring in food and beverages must consume them in the Atrium level. No flash photography is allowed. No talking on cell phones
• Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 1pm tour typically has an entry time of 4:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund
• Also note, in case you are approached by street sellers, they are not affiliated with us.

For a full refund, cancel at least 24 hours before the scheduled departure time.